Patient Services Specialist

RESPONSIBILITIES 

• Handles most clerical duties associated with a medical clinic. 

• The job of Patient Services Specialist (PSS) is divided into “stations.” Each station has a distinct set of job duties, which includes job duties that usually are performed by one employee in a usual day. However, in addition to the “usual” duties of the station they are sitting in, every PSS employee is required and expected to assist their co-workers in performing every job duty of a PSS at all times.  

• All employees hired for the Patient Services Specialist position will be expected to learn and perform all duties of all front office stations. 

• Due to the different AON office layouts, the person doing the named station that day or week may not perform some of the listed job duties. 

QUALIFICATIONS 

• Experience in the healthcare field is highly preferred. 

• Attention to detail with strong ability to multitask. 

• Excellent interpersonal skills. 

• Strong communication skills with a wide variety of personalities. 

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