Patient Services Specialist

Description:

Provides a range of intermediate-level intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility or receiving outpatient services to include obtaining demographic, insurance, and medical information; collecting co-pays and deposits; scheduling follow-up appointments; and ordering diagnostic tests as directed

Additional Skills & Qualifications:

Interviews patients to obtain demographic information. Ensures reimbursement for services through verification of insurance eligibility and obtaining insurance authorization within the required time frame.Inputs patient registration information into computer registration system and verifies accuracy of information.Provides accurate patient, medical, financial, or procedural information to patients or approved outside entities as directed.Discusses financial arrangements and issues with patients and/or family members.Facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support.Maintains patient charts; prepares required forms orders and maintains inventory of supplies as requiredParticipates in process improvement initiatives.Serves as an onboarding resource for new patient services staff.

KNOWLEDGE, SKILLS AND ABILITIES:Knowledge of patient registration procedures and documentationKnowledge of medical insurance claims procedures and documentationSkill in the use of personal computers and related software applicationsSkill in preparing and maintaining patient recordsInterpersonal and customer service skillsVerbal and written communication skillsAbility to obtain patient demographic information and verify insurance eligibility

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.