Patient Services Specialist - Hematology Oncology

The Patient Services Coordinator performs the reception, registration, insurance authorization, chart preparation, telephone triaging, and co-pay collection for the Medical Oncology practice. Excellent communication and problem-solving skills around patient care and clinic matters are vital.  Exceptional compassion, sensitivity, and emotional stability are necessary with the Oncology population.  As a member of the physician practice team, this position acts as a professional liaison with patients, families and other departments.  This individual performs responsibilities in a timely and accurate manner. This individual will partner in the orientation and training of new staff.  These responsibilities are often carried out simultaneously with frequent interruption. In addition, this job may include other special project assignments as directed.  All duties accomplished with an exceptional customer service approach to optimize the Oncology patient's experience in the Cancer Institute.

• Associate's degree, or equivalent from a two-year college or technical school with emphasis in Healthcare
• 1 year of Related experience in a healthcare setting (i.e. physician’s office, scheduler, etc.)
• Experience with Epic