Patient Support Representative at Burg Surgical Center

At Burg Children's Dentistry & Orthodontics, we are dedicated to providing exceptional outpatient surgical care with compassion and professionalism. We believe every patient and family deserves a supportive, positive experience, and our team works together to ensure each visit runs smoothly from start to finish. We are looking for a Patient Support Representative to join our team and serve as the welcoming connection between our patients, families, and staff.

Why Join Us? 

• Be part of a team that values compassion, respect, and patient-centered care.
• Gain experience in a supportive surgical setting with growth opportunities. 
• Competitive pay and benefits package. 
• A positive workplace culture where your work makes a real impact on patients and families.
   

Key Responsibilities: 

• Patient appointment scheduling within our dental practices, including 
• Answering phone calls, voicemails and emails, 
• Accurately collecting patients' information, 
• Booking new and existing patient appointments, 
• Confirming appointments, 
• Handling cancellations, and ensuring smooth 
• Patient flow by coordinating with the dental team to optimize the schedule  

Requirements: 

• Bilingual - Spanish/English 
• Excellent Communication skills - Clear and concise communication with patients and team members
• Precise Attention to Detail - Ensure accuracy in scheduling information and data entry
• Problem-solving Abilities - Identify and resolve scheduling conflicts or issues proactively
• Adaptability - Flexibility to adjust schedules based on changing circumstances or priorities
• Strong Organizational Skills - Ability to manage multiple offices' schedule protocols effectively
• Passion for Teamwork - Positivity, respect, accountability, reliability, time management, interpersonal skills
• Technical Proficiency - Ability to learn and utilize scheduling software and tools efficiently 

Comprehensive Benefits Package: 

• Medical, Dental, Vision, and 401(k) 
• Paid holidays 
• Paid time off 

Join our team and be part of a practice dedicated to excellence in Pediatric care. If you're ready to take your career to the next level, apply today!