Patient Support Services Lead

JOB DESCRIPTION:

The PSS Lead is responsible for ensuring the PSS team performs their work responsibilities in a manner that is patient/customer oriented and efficient. The Lead works in association with the Administrative Nurse Coordinator (ANC) to provide support for patient care activities, the transportation of patients, transportation of laboratory specimens, delivery of nursing equipment and assistance with emergency situations. This individual is a role model and resource person for the employees and volunteers who provide patient support services.

EDUCATION:

High School graduate or equivalent

EXPERIENCE:

Must have successfully completed the 3 month probationary period and completed PSS orientation. CPR /MOAB Trained/Certified preferred