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Patient Support Specialist

Job Description - Patient Support Specialist

POSITION SUMMARY: Patient Support Specialists assist at various offices within their region, performing administrative and clinical functions in support of Primary Care technicians, opticians, and patient services representatives. Specific assignments will be dependent upon workload and staff availability.


WORK LOCATION:  This is a traveling position. This person will support our Midwest practices in the Northwest Indiana Region.


EDUCATION AND/OR EXPERIENCE:



  • High school graduate, or equivalent

  • Previous experience in optometry environment is preferred


COMPETENCIES



  • Training in three aspects of a primary care practice

  • Detail oriented with strong organizational skills

  • The ideal candidate will take a proactive approach to training and learning

  • A strong commitment to helping others

  • Polite, professional, and courteous

  • Ability to lead, motivate and promote a team environment

  • Proactive and adaptable

  • Mileage paid every two weeks 


 


PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):



  • Physical Activity: Talking, Hearing.

  • Physical requirements: Sedentary work. Involves sitting most of the time.

  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.


 

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