Pay to Patient Client Coordinator

Pay to Patient Client Coordinator - Behavioral Health – Exact Billing Solutions (EBS) 

Lauderdale Lakes, FL

About Exact Billing Solutions 

Exact Billing Solutions is a unique team of medical billing professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. 

About the Role

The Pay to Patient (P2P) Coordinator reporting to the P2P Supervisor, involves a diverse array of responsibilities, centralizing around big-data Excel reporting, payment posting, reconciliation against client-provided documentation, and additional ad-hoc reconciliations.

Responsibilities

• Collaborate with the Pay-to-Patient team to efficiently manage and prioritize pay-to-patient payments through dedicated software.
• Maintain and interpret comprehensive Excel reports crucial for operational insights.
• Regularly update the master spreadsheet with claims and incoming payments to ensure data accuracy and consistency.
• Utilize analytical skills to decipher data and make informed decisions.

• High School Diploma (Required)
• Ability to comprehend and interpret Explanation of Benefits (EOBs) effectively.
• Proficiency or familiarity with Collaborate MD or Availity software.
• Experience with collections A/R
• Communicating with insurance companies to status claims.
• Ability to maintain clean background/drug screenings and driving record
• Strong organizational abilities.
• Proactive approach to problem-solving.
• Exceptional communication skills and adaptability in a team-oriented setting.
• Ability to manage a steady and high-volume workload with efficiency.
• High level of energy, integrity, and commitment to the role and team objectives.

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).  

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.  

• Medical, dental, vision, long-term disability, and life insurance.  

• Generous 401(k) with up to 6% employer match.  

Exact Billing Solutions (EBS) Culture 

Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We’re a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success. 

Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.