Payment Poster

Responsible for receiving and processing all mail-in payments to include remittance reconciliation; the cash drawer reconciliation and deposits. All EFT transactions and ERA’s are posted and reconciled daily

The following functions are not intended to be an exhaustive list of all duties performed by the position recipient:

• Receives or post payments daily electronically and manually
• Prints EOBs from payer websites and scans to patient accounts and places in daily folder
• Receives and post vendor remittances monthly, taking adjustments as necessary
• Downloads remittances from RCM into CPSI and ECW that correspond with daily bank file
• Downloads $0.00 remittances daily from RCM into CPSI and ECW and balances each
• Balances split payments between ECW and CPSI to each deposit on bank file. Batches are balanced and recorded on END of DAY Reconcile Sheet.
• Unidentified payments are researched and posted timely. The hospital “Dummy” account is noted on all incoming and outgoing transactions. The account is kept to a minimum and is reconciled weekly. Research with payors is done as necessary
• PatientCo and RevCycle payments are posted daily and reconciled
• END of DAY reports from PatientCo, ECW and CSPI are verified daily and balanced. Credit Card payments and bank deposits are balanced daily. CPSI end of day bank deposits are recorded CPSI daily
• Credits: investigates each credit balance, corrects transactions causing negative balance. Contacts insurance companies as necessary to confirm overpayment. Completes refund forms and attaches appropriate documentation for approval

Education:

• High school graduate or equivalent

• Hospital billing/collection experience preferred

• Banking/Accounting experience preferred

Necessary skills:

• Answer questions from patients, staff, and insurance companies

• Maintain strictest confidentiality and adhere to all HIPAA guidelines/regulations

• Must be well organized and detail oriented.

• Knowledge of medical billing/collection

• Answer the phone in a pleasant and helpful manner

• Ability to read and understand information

• Must be able to understand and communicate an EOB

• Excel Proficient

• Time Management

Physical Demands:

• Most of the day spent sitting at CRT

• Lifting/carry up to 40 lbs

• Repetitive finger movement

• Repetitive twisting and pressure involving hands and fingers mobility

• Working around machinery with moving parts