Payment Poster

Job Title: Payment Poster

Location: Richmond Hill, GA | Hybrid-Remote

Employment Type: Full-time

Reports To: Billing Manager

Department: Revenue Cycle 

 Job Summary:

The Payment Poster is responsible for accurately posting payments, adjustments, and denials to patient accounts in the practice management system. This role ensures that all payments from insurance companies, patients, and other third-party payers are posted promptly and accurately, contributing to the overall e?ciency of the revenue cycle. The ideal candidate will possess strong attention to detail, knowledge of medical billing procedures, and the ability to work independently in a fast-paced environment.

Responsibilities:

· Accurately post all payments, adjustments, and denials to patient accounts from insurance companies, patients, and other third-party payers.

· May be responsible for daily payment reconciliation, ensuring posted payments, deposits, and payment batches are accurately balanced while researching and resolving discrepancies as needed. 

· Identify and document reasons for denials and underpayments, and escalate to the appropriate billing or collections team for follow-up.

· Process daily batches of payments and ensure that all payments are applied to the correct patient accounts.

· Enter and update patient insurance information as needed, ensuring accuracy and completeness.

· Collaborate with the billing team to resolve discrepancies and provide updates on payment posting status.

· Generate and review daily, weekly, and monthly reports related to payment posting and reconciliation activities.

· Adhere to HIPAA regulations and maintain patient confidentiality at all times.

· Assist in identifying and implementing process improvements to increase the e?ciency and accuracy of payment posting.

· Provide support to the billing and collections team as needed, including assisting with special projects or tasks.

Qualifications:

· High school diploma or GED required; associate's degree or certification in medical billing/ coding preferred.

· Minimum of 1-2 years of experience in medical payment posting, medical billing, or a related field.

· Proficiency in practice management software, electronic health records (EHR), and Microsoft O?ce (Excel, Word, Outlook and Teams).

· Understanding of insurance explanation of benefits (EOBs), electronic remittance advice (ERA), and general medical billing practices.

· Strong attention to detail and accuracy in data entry and payment posting.

· Ability to manage multiple tasks and prioritize e?ectively in a fast-paced environment.

· Excellent verbal and written communication skills.

· Ability to identify and resolve discrepancies and issues related to payment posting.

· Ability to work as part of a team and collaborate with other departments.