Payment Posting Spec

The Position: We are looking for an Payment Posting Specialist to join the team!

General Purpose

The Payment Poster is responsible for posting insurance, patient payments and adjustments, scanning EOB’s, applying electronic payments, posting patient credit card payments to accounts, running daily batches and conducting audits on accounts.

Responsibilities

• Responsible for posting cash and credit payments for all payers including government (Medicare/Medicaid) and commercial accounts 


• Sorting correspondence such as EOBs, letters and denials


•  Entering the denials into systems


• Researching payment information on payer websites


• Forwarding correspondence to billing groups


• Ability to post payments electronically and via lockbox

Competencies:  To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Collects and researches data


• Interpersonal Skills - Maintains confidentiality of all patient information and company documents


• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions


• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information


• Professionalism - Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position


• Quality - Demonstrates accuracy and thoroughness


• Quantity - Meets productivity standards


• Adaptability - Adapts to changes in the work environment


• Attendance/Punctuality - Is consistently at work and on time

Education and/or Experience Preferred:  

• High school diploma or general education degree (GED);


• 3 years’ experience with processing medical refunds including knowledge of insurance billing and coordination of benefits; or equivalent combination of education and experience.