Payment Processor

The Payment Processor follows clearly detailed specific procedures in completing several repetitive clerical steps performed in prescribed or slightly varied sequence, such as coding and filing documents, simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic  office equipment, e.g., photocopier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer programs.  This is a highly supervised position.

Administrative Functions:

• Testing: Annual testing to ensure all processes are functioning as intended.


• Reporting: Responsible for daily, weekly, and monthly reporting.


• Cash Handling: Will be responsible for the handling of daily payments and ensure all received have been applied and sent daily for processing.


• Record Retention: Ensure all logs are kept, maintained and available for review when required/requested.


• Additional duties as assigned based on business need.

• High school diploma or GED required

• One to two years of relevant cash handling responsibility is required

• Detail oriented: Ability to accurately reconcile daily, weekly and monthly.


• Processes: Assist in the writing and testing of all cash handling processes.


• Safe Management: Manage physical checks and ensure all access controls are in place.


• Excellent written and verbal communication skills.


• Microsoft application: Comfortable with all applications.


• Establish a good working relationship with team members and internal contacts to maintain and continuously   strive to improve the level of overall service being provided.


• Good organizational skills and attention to detail.


• Ability to comply with rules, regulations, laws and methods related to debt collection.


• Work independently in the absence of immediate supervision.


• Ability to handle and resolve recurring problems.


• Time Management: Ensure accurate reporting is submitted timely.


• Successfully be approved to work on the contract, per the client’s requirements, state licensing and   background check procedure.

As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) and is an evaluation of the whole person to determine suitability. The suitability review begins after a conditional offer of employment has been accepted and will include a review of your employment, education, residences, references, criminal history and credit, as an example.  Some of the most important factors in an investigation are the individual’s honesty, candor, and thoroughness in the completion of their security forms. In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process.

This position requires you to be eligible to be licensed as a collector in certain states. Coast will submit and maintain all required individual collector licensing on your behalf.

Information and Physical Security is the responsibility of every employee.  In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access.  This also includes securing your desk and workstation when you are not there. This includes locking your session and putting sensitive paperwork away when not physically at your desk.  You are not to share your username or password with anyone. The physical security of our offices of are equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately.  You are required to follow all Information Technology policies and procedures regarding the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, physical presence in the workplace is essential. The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.

Medical Benefits

This job description reflects management’s assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Coast Professional, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, genetic information or any other categories protected by applicable law.