Payments Optimization Analyst, Limassol

The Opportunity:

Our client is seeking a highly analytical Payments Optimization Analyst to join their team in Limassol. In this critical role, you will be the engine behind their payment processing efficiency, directly impacting their deposit conversion rates, operational excellence, and the seamless experience of their partners' players.

This is a fantastic opportunity to take ownership of the company's global payments network, work with leading Payment Service Providers (PSPs), and contribute to the rapid growth of a B2B iGaming leader.

What You'll Do (Responsibilities):

• Drive Performance: Proactively analyze daily payment approval rates across all methods, monitor provider balances, and identify trends to maximize transaction success.
• Optimize Conversion: Strategically utilize our suite of payment systems to optimize deposit success rates and enhance the player journey.
• Problem Solve: Act as a key troubleshooter, identifying and investigating payment processing issues and collaborating with technical teams for swift resolution.
• Expand Our Network: Lead the charge on growing our payment ecosystem by researching, negotiating contracts with, and onboarding new Payment Service Providers.
• Serve as an Expert: Be the go-to payments specialist for internal teams, providing clear insights on transaction declines and recommending effective alternative solutions.
• Ensure Accuracy: Perform meticulous settlement calculations and reconciliations to ensure financial integrity.
• Manage Compliance: Coordinate the implementation of new payment features and updates, ensuring full compliance with regulatory requirements from bodies like the MGA and UKGC.

What You'll Bring to the Team (Requirements):

• Proven experience in a payments analysis, optimization, or operations role, ideally within the iGaming, FinTech, or e-commerce industries.
• Exceptional analytical skills with a high proficiency in Excel; experience with BI tools is a significant advantage.
• A commercial mindset with experience in research and contract negotiations with third-party providers.
• Excellent communication and collaboration skills with full professional fluency in English.
• A proactive, problem-solving attitude with the ability to manage multiple priorities effectively.
• Must hold European citizenship.

Why Join? (Remuneration & Benefits):

• Working hours: Monday to Friday 9:00-17:00
• Monthly salary: up to 3k gross per month

Providing a supportive, engaging environment. You'll enjoy:

• Career Development: Clear paths for professional growth.
• Work-Life Balance: 21 days of paid annual leave.
• Health & Wellness: Comprehensive medical health insurance and an employee discount program covering health, wellness, fitness, and more.
• Fantastic Office Perks: Complimentary daily lunch, plus unlimited snacks and beverages.
• Great Culture: A positive and supportive team, with regular team-building activities.
• Rewards & Recognition: Monetary vouchers on your birthday and other occasions, plus a generous employee referral bonus.
• Paid Training: We support your continuous learning and development.

About the company:

Since 2012, this organisation is an industry-leading B2B provider of high-quality, turnkey solutions for online gaming platforms. They offer a full-service package for casino and sports betting operators, including Operations, CRM, Gambling Licenses (UK & Malta), Platform Technology, Player Management, Payment Processing, and Customer Care services. With over 80 well-established partners and a growing global footprint, The company is in a fantastic position to continue its rapid growth.