Payments-Product Solutions Manager-Vice President

Company : Jpmorgan Chase

Job Description - Payments-Product Solutions Manager-Vice President

Description

Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs.

As a Product Solutions Manager in Payments, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.

Job responsibilities

Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives

Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends

Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials

Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap

Identifies and engages potential clients to expand our market share, while mining the existing Payments portfolio for new business development opportunities, with a focus on Puerto Rico and Latin American clients

Work closely with Payments sales, product management, and the request for proposal team to coordinate responses and make informed

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products

Extensive experience working in a sales cycle and engaging with clients on a regular basis

Experience modifying preconfigured solutions to meet complex problems

Demonstrated prior experience working in a highly matrixed and complex organization

Fluent in English and Spanish

Preferred qualifications, capabilities, and skills

Fluent in Portuguese

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Payments-Product Solutions Manager-Vice President

Job Description - Payments-Product Solutions Manager-Vice President

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