Payroll & Benefits Administrator

Why Join Us?

At AAAWA, a non-profit organization dedicated to helping aging individuals remain in the comfort of their own homes, we are committed to providing high-quality care that promotes independence, dignity, and well-being. As a member of our team, you'll play an integral role in enhancing the lives of seniors and individuals with special needs, supporting them to live safely and comfortably at home.

We value our employees and offer a supportive, team-oriented environment where you can grow professionally. Benefits include:

• Affordable Insurance: Health insurance available for full-time employees. 
• Paid Training: Get paid while attending mandatory training sessions that will help you succeed and advance in your role.
• Benefits: Receive Employer match for your retirement account. 
• Paid Time Off  & Holidays: Generous PTO package in addition to 9 paid holidays annually.

Join us in making a difference and be part of an organization that truly cares about both its clients and its employees.

Job Title: PAYROLL & BENEFITS ADMINISTRATOR

Location: Fort Smith
Department: Human Resources
Reports To: Director of Human Resources
Employment Type: Full-Time

Position Summary:

We are seeking a compassionate and dedicated Payroll & Benefits Administrator to manage all payroll and employee benefits functions for the Agency while ensuring strict compliance with federal, state, and local regulations. This role safeguards the confidentiality of sensitive employee information and supports the HR Department by ensuring accurate, timely processing of payroll, benefits, and related reporting. 

Key Responsibilities:

• Payroll Administration: Oversee full-cycle bi-weekly payroll processing for all employees, ensuring accuracy in any employee changes, paycheck issuance, and compliance with all state, federal, and local regulations. Maintains confidentiality and integrity of all payroll data.  
• Compliance  & Year-End Reporting: Manage garnishments, child  support orders, and tax levies, ensuring proper set up and deductions are made. Completes all year-end tasks such as W-2 and 1095-C verification and mailing, staying current with all tax and wage laws. 
• Benefits Administration: Handles health and welfare plan enrollments and terminations, COBRA administration, and all benefits-related documentation to maintain accurate records and deductions. Coordinates with insurance carriers to resolve billing issues, discrepancies and employee concerns.  
• Benefits Billing & Reporting: Processes monthly insurance invoices and reviews for accuracy and prepares management reports as needed. Ensures all benefit-related financial data is correct and reconciled.  
• Open Enrollment Support: Assists in the annual open enrollment process, including collecting materials, communicating benefit changes to employees, providing support during presentations and ensuring changes are processed within required deadlines. 
• Retirement Plan Administration: Confirms accuracy of voluntary deferrals, loan repayments and employer contribution eligibility for the retirement plan. Acts as point of contact during benefit audits, ensuring proper documentation and      compliance.  
• FMLA Management: Processes, evaluates, and prepares FMLA requests, ensuring employees receive accurate information and required documentation is completed correctly. 
• Professional  Conduct: Maintain a positive, professional attitude and project a caring image. Wear company-issued ID at all times on the job. 
• Other Duties: Perform additional HR duties as assigned, supporting broader department needs and contributing to efficient HR operations.   

Area Agency on Aging of Western Arkansas, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 Qualifications:

• Bachelor’s degree in Accounting, Human Resources, or related field strongly preferred or two (2) years payroll and benefits or related field experience. 
• Experience with Paylocity a plus but not required.
• Excellent verbal and written communication skills.
• Excellent organizational skills.
• Ability to proficiently use and perform key functions of MS Office programs.
• Ability to interact and communicate with all levels of employees throughout the organization. 
• Discreet, able to handle confidential and proprietary information appropriately. High level of integrity. 
• Must pass required background checks and drug screening.