Payroll Call Center Specialist - Corporate (Las Vegas)

The Payroll Call Center Specialist compiles payroll data, entry of data, and reconciliation of errors, prepares payroll reporting data for the payroll analyst to maintain payroll records. 

• Researches required employee information using available resources. 
• Handles and resolve employee payroll grievances. 
• Ability to identify and escalate priority issues. 
• Provides internal customer service by obtaining employee information and guiding towards a resolution. 
• Must have the ability to multi-task. 
• Ability to recognize when follow-up is required with internal customers. 
• Contact business or private individuals by phone. 
• Must have strong listening skills. 
• May be asked to perform various other clerical tasks. 
• Maintains client confidence and protects operations by keeping information confidential. 

• High School Diploma required. 

• Minimum of 2 years of phone or customer service-related experience.  (Payroll experience preferred) 

ADDITIONAL REQUIREMENTS

• Knowledge of computer software; MS Excel, Access, and Project, Infinium. 
• Attention to detail and numerical skills.