Payroll Manager (U.S. & Canada)

Responsible for garnishment processing, data management, payroll/tax processing, general ledger, and payroll metrics. Guide payroll specialists on complex issues/resolutions. Responsible for maintaining procedure documentation for payroll operations and performing testing required for any enhancements or updates to the payroll system. Your responsibilities will include Responsible for escalation management Ensure compliance with relevant data privacy and data protection policies and regulations with federal, state, and local authorities Performance and Operational Standards: Is accountable for delivering Payroll services against the internal provisions of the agreed Service Level Agreements (SLA's)/Key Performance Indicators (KPI's). Ensure established targets through continuous evaluation, quality assurance, and focused improvement efforts Bachelor's Degree 5+ years of experience in Human Resources, Business Administration, Operations Management, or Finance 3+ years of Payroll Management experience Master's Degree or MBA Payroll Certification (CPP) Computer skills, especially with G Suite Experience in Success Factors and SAP 6.0 Payroll Payroll metrics Expatriate payroll Multi-state payroll and taxation Process improvement experience with payroll compliance processes Manage and lead others and exert personal influence Focus on customer service Vendor management experience Analytical decision-making skills Verbal and written communication skills Team development skills