Essential Duties and Responsibilities:
- Review, correct, and troubleshoot all semi-monthly timecards to ensure compliance issues, such as meal break premiums, paid time off (PTO), overtime, LOA, active employees with zero hours, and supervisor approval are processed timely and accurately.
- This role involves fielding questions from employees about pay discrepancies, garnishments, tax withholdings, and changes to tax deductions.
- Proactively communicate when needed with employees/supervisors to ensure all employee time & attendance punches are accurately recorded.
- Create documentation and Standard Operating Procedures (SOP) for procedures and policies for payroll processing.
- Provide ongoing supplemental payroll support for all employees, including training for all new hires or new managers/supervisors on payroll policy and procedures.
- Process LOA integration PTO with California EDD payments, garnishments, and tax levies.
- Calculate, process, and post miscellaneous off-cycle pay checks, including final and salary/vacation advances.
- Demonstrate an understanding of, and actively promote and implement GLIDE's human resource policies, procedures, and practices. Communicate payroll policies and procedures, including paid time off: vacation, sick, personal days, and holiday processes.
- Provide support for quarterly and annual compliance audits, prepare special reports, and/or work on special projects as assigned.
- Create AD-Hoc reports as needed for HR Management.
- Responds to EDD claims for unemployment and disability.
- Review and complete various surveys for GLIDE, including the Fair Pay for Northern CA Nonprofits survey.
- Respond to all verification of employment and student loan waivers.
- As needed, assist the Sr. Director of HR of Operations with building, maintaining, and updating compensation and salary structure analysis.
- Will perform other duties as assigned
Minimum Qualifications:
- Minimum of 3+ years' payroll experience processing payroll for 200 + employees using ADP Workforce Now.
- Hands-on experience with end-to-end payroll processing.
- Knowledge of, and ability to train staff, troubleshoot, and resolve timecard punches, garnishments, and all ADP timecard processes.
- Direct experience working with ADP Workforce Now tech support (or similar system), troubleshooting and resolving all payroll related issues.
- Ability to confidently handle employee information and inquiries about pay, resolve discrepancies, and update records to reflect staff changes related to pay, FTE, position, etc.
- Relevant knowledge and experience of California employment practices and applicable laws.
- Elevated level of attention to details and accuracy, with strong and reliable follow-through.
- Proficiency in using Microsoft Office Suite; Must have mid-level Excel proficiency with Pivot Tables and V-Lookups.
- PHR certification preferred
Work Environment:
- GLIDE’s buildings are located in the Tenderloin neighborhood.
- GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.
Physical Requirements
- Ability to work on a computer and see details of objects at close range.
- Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).
- Finger dexterity and the ability to use all standard office equipment.
- Sit or stand comfortably, and the ability to navigate throughout office spaces (via elevator or stairs).