Payroll/Onboarding Specialist

The Payroll and Onboarding Specialist is responsible for coordinating all aspects of the new-hire experience—from background checks and drug screenings to system access and orientation—while also handling day-to-day payroll duties, benefits administration, and timekeeping oversight. This role requires strong communication skills, confidentiality, accuracy, and a solid understanding of payroll practices.

Key Responsibilities

Onboarding & Orientation

• Coordinate pre-employment steps, including background checks and drug screenings.
• Prepare and conduct new-hire orientation and ensure all required documents are completed.
• Maintain and audit employee files.
• Create system logins and accounts for new employees .
• Serve as the main point of contact for new employees during their first weeks.

Payroll & Timekeeping

• Process semiweekly/monthly commission payroll for all dealership departments.
• Audit timecards to ensure accuracy and compliance.
• Maintain payroll records while ensuring confidentiality and data accuracy.
• Respond to employee payroll inquiries in a timely and professional manner.

Benefits Administration

• Notify new hires of eligible benefit programs and assist with benefit questions.
• Support open enrollment, qualifying life events, and benefits changes.
• Maintain accurate benefit records and liaise with benefit providers when needed.

Other

• Manage mandatory trainings and ensure compliance.
• Assist with planning department and store events
• Collaborate with department managers to ensure accurate workforce information.

Qualifications

• Onboarding and payroll experience is required—automotive industry a plus.
• Knowledge of payroll systems, commission processing, and timekeeping software-Paylocity experience is a plus
• Strong attention to detail, accuracy, and confidentiality.
• Excellent communication and organizational skills.
• Ability to multitask and manage deadlines in a fast-paced environment.
• Proficiency with Microsoft Office

What We Offer

• Health, dental, and vision benefits
• 401(k) plan
• Paid time off
• Employee discounts
• Opportunities for growth within a respected dealership group

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance

Work Location: In person

PERFORMANCE MEASUREMENTS/EXPECTATIONS

• Meets and exceeds individual objectives as defined by supervisor
• Adheres to schedules and deadlines
• Thoroughness, accuracy, and timeliness in completing essential duties
• Shares company core values

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

The following knowledge, skills and abilities are needed to be successful in this position:

• A team player who is focused on providing exemplary customer service
• A critical thinker and effective time manager
• Strong attention to detail and sense of urgency
• Excellent communication skills both written and oral
• Presentation skills - ability to present information in a clear and professional manner.
• Ability to work with high performing personnel
• Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
• Strong knowledge of benefit principles, laws, and regulations and technical knowledge of benefits functional areas
• Ability to quickly review, research and if necessary, resolve variances
• High level office and computer skills