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PBX Agent

icon building Company : Eos
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - PBX Agent

Hawks Cay Resort is currently seeking guest experience PBX Agents to join our dynamic call center team!


Successful candidates will possess the following skills and expertise:



  • 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high volume call center position with strong customer service/problem solving orientation.

  • 1+ year experience with multi-line phone systems is required.

  • Superior telephone etiquette is required; must be able to easily "smile through the phone" in order to enhance our guests' hotel experience.

  • Must be a creative problem solver with superior follow-up skills.

  • Must be able to work a flexible schedule that will include early mornings, late nights, overnights, weekends and holidays.

  • Must possess superior communication skills with fluency in English required; those with bi-lingual abilities will be preferred.

  • Must possess computer proficiency to include: MS Office, Excel, Word; those with experience in hotel specific software (Opera, hotSOS, etc.) will be preferred

Original job PBX Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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