PC Installer

Description

Riverside Technologies, Inc. is currently seeking an Installation Technician to join our team! If you like working in a fast-paced environment and have great customer service skills, we welcome your application. As an Installer, you will install electrical or computer equipment such as flat-screen televisions, projectors, printers, routers, desktop computers, laptops, and tablets. You will also be responsible for testing units and inspecting units for quality.

What You’ll Be Doing:

• Traveling to a customer’s place of business
• Installing electrical or computer equipment such as flat-screen televisions, projectors, printers, routers, desktop computers, laptops, and tablets
• Maintaining a high degree of professionalism in actions, demeanor, and dress
• Performing installs, moves, adds, and changes as required and testing and inspecting units for quality
• Communicating accurately, concisely, and professionally with the customer about important repair steps taken, parts ordered, and time estimated until completion
• Providing technical assistance and support for incoming issues related to computer systems and hardware
• Responding to email messages for customers seeking assistance
• Following up on services or problem escalation
• Maintaining the company work vehicle
• Installing, modifying, and repairing computer hardware and software
• Developing a working knowledge of all operating standards, practices, and procedures
• Performing inventory management 
• Performing other related duties as assigned

Requirements

What You’ll Need:

• High school diploma or GED required
• Ability to travel when required
• Must be available for varying shifts depending on customers’ needs
• Exceptional organizational skills and a professional presence
• Ability to work efficiently within a team
• Must have exceptional driving record and have a valid driver’s license. Part of the responsibilities will be to drive a company vehicle for deliveries.
• Must have ability to lift 50 lbs. as well as know and use proper lifting techniques
• Must be able to pass drug screening and background check

What You Can Look Forward to:

We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.

• PASSION: A passionate work environment – we are passionate about finding unique, creative solutions to our customers’ challenges.
• CREATIVITY: A creative environment with creative people – we enjoy finding creative solutions to different challenges.
• TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.