PC Tech

Position:                              PC Technician                                            Classification:                   Full Time, Non-exempt

Department:                      Information Systems                              Reports to:                         IT Director

Posting Date:                    3/12/2025                                                    Application Deadline:    Until Filled

Position Grade:                 Grade 11                                                       Rate of Pay:                        $23.93

Position Schedule:          Mon – Fri 8am – 5pm                              Benefit Eligible:               Full Benefits/PERS

Job Summary:

Under the general supervision of the I.T Director, the PC Technician performs duties related to PC maintenance and repair, tape backup/recovery operations, and record keeping functions for the Information Technology Department. 

Supervisory Responsibilities:

·         None

Travel Required:

·         Travel between Ravalli County buildings is required.

Duties/Responsibilities:

·         Evaluates, troubleshoots and repairs personal computers, laptops, printers, scanners and other peripheral computer equipment.

·         Loads and troubleshoots computer operating systems on computers.

·         Coordinates with other vendors to resolve problems if necessary.

·         Installs, moves and replaces personal computers, printers and other peripheral equipment.

·         Performs basic trouble shooting on network cabling and wiring.

·         Orders spare parts as required and keeps track of equipment that is shipped for repair.

·         Adds, updates and deletes assets from the fixed asset database.  

·         Performs routing Help Desk operations, including assisting users with equipment, software and application questions and problems.

·         Maintains routine backups of county data / restores data when necessary.

·         Assisting in presenting to management recommendations related to purchasing and installing hardware, software.

·         Develops and writes procedures for installation, use and solving problems of communications hardware and software.

·         Instructs users in the use of equipment.

·         Perform other duties as assigned.

Required Skills/Abilities:

·         Requires periodic on-call and weekend activity.

·         Ability to read, analyze, and interpret technical problems.

·         Ability to write reports and routine business correspondence.

·         Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.

·         Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

·         Ability to interpret a variety of complex instructions furnished in written, oral, diagram, or schedule form.

·         Good typing skills.

·         Ability to communicate well in both verbal and written forms to various audiences.

·         Ability to organize, prioritize and manage multiple tasks.

·         Ability to interact constructively with various level staff and in a collaborative “team” setting.

·         Ability to establish and maintain effective working relationships with various County departments and other local, state and federal agencies.

Required Knowledge and Experience:

·         Considerable knowledge of PC operating systems: Windows 10

·         Considerable of PC operations and software (Microsoft Office Pro 2016)

·         Considerable knowledge of the utilization, operation and care of computer and related electronic data processing equipment.

·         Considerable knowledge of the general principles of computer systems operation, including potential uses and limitations.

Preferred Education and Experience:

·         A+ Certification

·         Associate’s degree or Bachelor’s degree in Computer Science, Computer Information Systems, or a closely related field.

Additional Eligibility Requirements:

·         Ability to pass an intense law enforcement grade background check.

·         Must have a valid Montana Driver’s License.

·         Must be physically able to carry out all requirements of the position.

Work Environment:

·         Office Setting

Physical Requirements:

·         While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

·         Employees in this position perform duties that require very fine dexterity and extreme muscle control, involving various body postures. 

·         Specific vision abilities required by this job include color vision, close vision, depth perception and ability to adjust focus.

·         The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

·         Requires occasional stooping, bending and climbing ladders. 

EEO Statement

Ravalli County is an equal employment opportunity employer (EEO).  Ravalli County does not refuse employment or discriminate in compensation or the other terms, conditions, and privileges of employment based upon race, color, national origin, age, physical or mental disability, marital status, pregnancy, religion, creed, sex, sexual orientation, political beliefs, genetic information, or veteran’s status.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.