Job Description - PC Technician

Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because "What we do matters!"


We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people, long standing partnerships, and strategic thinking to solve your most critical challenges.


Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way.


THE OPPORTUNITY


The PC Technician monitors and responds to requests to ensure the smooth operations of computer systems and peripherals for end-users.  


HOW YOU'LL MAKE AN IMPACT



  • Interface with various support service groups to ensure proper Installation of services. Apply basic knowledge of PC/LAN communications hardware/software in a multi-protocol environment. PC Technicians log, validate and perform IMACs on the full range of products. 

  • Install, configure, and maintain desktop and laptop PCs and peripherals such as printers 

  • Install, and configure application and operating system software and upgrades 

  • Troubleshoot, and repair hardware and network connectivity issues 

  • Remove old equipment and performing data migration to new machines

  • Diagnose, log and fix VIP customer issues on a full range of applications used on customer site


SKILLS THAT DRIVE SUCCESS



  • Bachelor degree or equivalent experience

  • You will have 3-5 years' experience as a PC Technician, Systems Administrator or Help Desk Analyst

  • Security+CE or equivalent IAT II certification

  • TS/SCI clearance required; minimum of TS at hire


TRAVEL REQUIREMENTS


This position does not require travel


WHAT SETS YOU APART



  • 5 years experience in Systems Administration or PC Support

  • Industry certifications


WHY YOU'LL LOVE IT!



  • Iron Bow is rapidly growing and with growth comes opportunity for all.  There is palpable energy and momentum across the company that is easy to tap into and be inspired by. 

  • Be a part of organizational transformation.  Now's the time to join.  Iron Bow is redesigning the customer and employee experience.  This new approach elevates all and truly enables success. 


COMPENSATION AND BENEFIT INFORMATION


The salary range for this position is $70,000 - $80,000. This range reflects the anticipated base pay for the position and is not a guarantee of final compensation. Actual compensation will be determined based on factors including experience, skills, education, location, contract requirements, and business needs.


Iron Bow Technologies reserves the right to fill this role at a different level, depending on qualifications and organizational priorities. This range represents only one component of Iron Bow’s total compensation package. An overview of our benefits is available on our careers page.

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