PCA Manager

Join Our Team as a PCA Manager and Make a Meaningful Impact Every Day!

Are you passionate about supporting individuals in living independently and with dignity? Are you an experienced leader ready to guide and inspire a dedicated team of Direct Support Professionals? If so, we invite you to apply for the position of PCA Manager with our organization.

As a PCA Manager, you will play a critical leadership role in overseeing the delivery of high-quality, person-centered care to individuals needing assistance with daily living activities. You’ll be responsible for staff supervision, compliance with care standards, scheduling, and ensuring that our clients receive the respectful, compassionate support they deserve.

If you're ready to bring your leadership skills to a team that values integrity, compassion, and professionalism, we’d love to hear from you!

POSITION SUMMARY:

Under the supervision of the Residential Director, the PCA Manager ensures that assigned Personal Care Alternatives (PCAs) operate in accordance with the agency’s mission, policies, and quality standards, as well as comply with federal, state, and county regulations. The PCA Manager oversees the continuous and efficient daily operations of the PCA Program and performs all responsibilities with professionalism and enthusiasm.

CORE RESPONSIBILITIES:

• Supervise and lead staff assigned to PCA homes, ensuring compliance with HCPF, CDPHE, and agency regulations.
• Provide new hire and ongoing staff training; monitor effectiveness and address performance issues as needed.
• Create and manage staff schedules; ensure adequate coverage during absences.
• Monitor and maintain MITC/electronic timesheets and manage PTO requests in alignment with agency policies.
• Develop and maintain a quality program including community engagement, in-home activities, and person-centered schedules.
• Attend annual IP and IDT meetings for individuals in the PCA program.
• Oversee residential services, ensuring staffing and transportation needs are met.
• Create and maintain required documentation, support plans, protocols, and individual schedules.
• Ensure accuracy and quality in ISSPs, daily documentation, communication logs, and MARs.
• Conduct home safety and cleanliness assessments regularly.
• Monitor training compliance and regulatory standards for all assigned staff.
• Perform satisfaction assessments with individuals served to ensure program quality.
• Maintain budgets within established guidelines.
• Respond to emergencies, deploy staff, and manage crises effectively.
• Maintain records and oversee completion of billing and documentation requirements.
• Participate in hiring, training, and onboarding of team members.
• Conduct regular program audits for compliance and quality assurance.
• Additional duties as assigned based on organizational needs.

QUALIFICATIONS:

• High school diploma or equivalent required. Associate’s Degree in Human Services or at least 5 years’ experience with individuals with developmental disabilities (2+ years supervisory experience required).
• Must pass background check, DORA check, and provide 3 professional references.
• Qualified Medication Administration Person (QMAP) certified, CPR, First Aid, and Safety Care training required.
• Must have reliable phone access and personal transportation.
• Valid Colorado driver’s license and proof of auto insurance required.

REQUIRED PERSONAL SKILLS:

• Deep understanding of Person-Centered Practices.
• Excellent leadership and communication skills.
• Ability to work independently and as a collaborative team member.
• Strong decision-making, time management, and stress management abilities.
• High standards of professionalism, reliability, and dependability.
• Ability to develop, implement, and monitor quality support services.
• Flexible and adaptive to changing environments.
• Proficient in documentation, basic math, and comprehension skills.

If you're ready to lead with heart and purpose—while building a rewarding career—apply today and help us continue providing the highest standard of care in a supportive and mission-driven environment!