PDC Account Representative

• Be the “Voice of PDC” by handling all calls to PDC’s general sales line, promptly answering with a smile, and providing customer’s exceptional service
• Conduct outbound sales calls Prospecting for new PDC customers through cold calling and searching other media outlets.
• Analyze customer purchase history to identify growth areas. Design and implement programs to present to the customer. Handle inbound customer calls and provide the appropriate service action to all such calls, including writing orders, providing order tracking information, answering questions, and addressing concerns regarding past orders
• Achieve Monthly and annual sales and gross margin objectives.
• Recommend products to customers based on customers’ needs and interests.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Work with sales group to develop and market new products.
• Contact target accounts monthly through a variety of media to promote special offers as determined by management.
• Provide customers with product and service information Identify, research, and resolve customer issues.
• Follow-up on customer inquiries not immediately resolved
• Complete call logs and reports.
• Create and maintain order reports daily.
• Update and upload customer pricing matrix and maintain pricing expiration dates.
• Provide daily direction to Account Representatives to meet the demands of our customers.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.