Pediatric Surgery Patient Coordinator - Neosho Kids Dental

Pediatric Dental Surgery Coordinator - Neosho Kids Dental

Lumio Dental - Apply today, and we’ll light the way!

We're a dental partnership organization dedicated to preserving the integrity of private practice. We currently serve patients in Oklahoma, Arkansas, Kansas, Missouri, and Nebraska. Looking for a dental home that values you, your time, and your future? We're happy you found us!

Our Ideal Pediatric Dental Surgery Coordinator

YOU! Whether you have experience or are looking for your first opportunity, Lumio has a place for YOU. Our ideal Pediatric Dental Surgery Coordinator is warm and friendly to patients of all ages, is comfortable being shoulder-to-shoulder with doctors, and delivers exceptional care for our pediatric patients. As a Patient Coordinator, you will be responsible for managing patient scheduling for pediatric patients, facilitating communication between patients and dental staff, handling administrative tasks, and ensuring a positive patient experience. Your primary goal will be to provide exceptional customer service and support the efficient functioning of the dental practice schedule.

A day in the life of a Pediatric Dental Surgery Coordinator

• Appointment Scheduling: Coordinate and schedule patient appointments using electronic scheduling systems. Ensure efficient appointment booking, rescheduling, and cancellations while maintaining accurate patient records.
• Patient Communication: Serve as the primary point of contact for patients, parents, answering inquiries, providing information about services, and addressing concerns in a professional and courteous manner. Communicate appointment reminders and follow-up instructions to patients via phone, email, or in-person.
• Patient Intake and Registration: Collect and verify patient information, including insurance details and medical history. Assist patients with completing necessary forms and paperwork.
• Insurance Coordination: Verify patient insurance coverage, process insurance claims and prior authorizations, and assist patients with understanding insurance benefits and coverage limitations. Collaborate with insurance providers to resolve billing and coverage issues.
• Administrative Support: Perform various administrative tasks such as maintaining patient records, updating databases, filing documents, and managing office supplies. Assist with coordinating referrals to specialists and managing medical records requests.
• Patient Satisfaction: Ensure a welcoming and comfortable environment for patients. Listen to patient feedback, address concerns promptly, and strive to enhance the overall patient experience. Implement strategies to improve patient satisfaction and retention.
• Team Collaboration: Collaborate with internal and external staff, including dentists, hygienists, assistants, anesthesiologists, ambulatory surgery center personnel to coordinate patient care, schedule procedures, and optimize workflow efficiency. Communicate effectively with team members to ensure seamless coordination of patient appointments and treatment plans.

Competitive Salary & More

• Benefit options included, but are not limited to, health, vision, dental, life, 401K, and MORE!
• Lumio company culture is caring and fun! You will love the feel and experience! Apply today and learn more!