Peer Navigator Substance Use Disorder Program

Peer Navigator – Recovery Community Resource Center
Neighborhood Health Association – Toledo, OH

Position Details:

• Job Type: Full-time, Non-Exempt


• Schedule: Monday – Friday (no weekends, holidays, or on-call duties)

Position Summary:
Neighborhood Health Association is seeking a full-time Peer Navigator. The Peer Navigator will serve as a vital member of our integrated care team, providing peer-based support, resource connection, advocacy, and outreach services to individuals navigating substance use recovery, many of whom may also experience justice involvement, homelessness, pregnancy, or co-occurring disorders.This position offers a unique opportunity for individuals with lived experience to serve as a trusted guide and mentor to clients, empowering them on their journey toward recovery and wellness while helping to reduce barriers to care.

Key Responsibilities:

• Engage with clients to provide outreach, advocacy, and support in coordination with the Recovery Community Resource Center team.


• Utilize personal lived experience with substance use recovery (preferred) to build trust and rapport with clients.


• Assist clients in identifying individual needs and coordinate referrals to healthcare providers, treatment programs, housing, employment, transportation, and other community resources.


• Support clients with navigation through social service systems, particularly for individuals who are justice-involved, homeless, or pregnant.


• Collaborate closely with care teams, community partners, and external agencies to ensure seamless care coordination.


• Foster and maintain respectful, culturally competent relationships with individuals from diverse backgrounds.


• Promote personal responsibility, harm reduction, and engagement in long-term recovery services.


• Maintain appropriate documentation of services provided and client progress.


• Participate in trainings, meetings, and ongoing professional development opportunities as required.


• Perform other duties as assigned.
  
  

Position Requirements:

• Lived experience with substance use recovery strongly preferred.


• Experience working with individuals impacted by Substance Use Disorder (SUD), co-occurring mental health disorders, homelessness, or involvement with the criminal justice system.


• Ability to build relationships, offer peer-based support, and serve as a positive role model.


• Strong communication and interpersonal skills.


• Knowledge of available community resources and willingness to connect clients to needed services.


• Sensitivity to cultural, religious, and ethnic diversity.


• Ability to maintain confidentiality, appropriate boundaries, and professionalism at all times.

Compensation & Benefits:

• Competitive salary (commensurate with experience — salary requirements must be submitted with application)


• Comprehensive health, dental, vision, and life insurance


• 401(k) plan with employer matching


• Employee Assistance Program (EAP)


• Generous Paid Time Off (PTO), 11 paid holidays

About NHA:
For over 50 years, Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), has provided comprehensive, compassionate healthcare services to the communities of Northwest Ohio. As the largest community health center system in the region, NHA operates 12 medical and dental clinics across Lucas County, offering a full range of services including adult medicine, pediatrics, dental care, behavioral health, substance use treatment, healthcare for the homeless, women’s health, senior services, pharmacy, and laboratory services.

Through collaborative partnerships with ProMedica, Mercy Health, and the University of Toledo Medical Center, NHA remains committed to eliminating healthcare inequities, empowering individuals to take responsibility for their health, and delivering high-quality care to all, regardless of their ability to pay.

Join Our Mission:
At Neighborhood Health Association, we believe in second chances, whole-person care, and meeting people where they are. If you are passionate about supporting individuals on their recovery journey and making a meaningful impact in your community, we encourage you to apply.

Apply Today!

Neighborhood Health Association is a drug-free workplace and an Equal Opportunity Employer.

Neighborhood Health is a second-chance employer, but full transparency is required. Applicants must disclose any background issues, including arrests, time served, probation, DUIs,, or related matters—even if advised they may not appear. Failure to disclose will result in withdrawal of the job offer or termination of the hiring process.