Peer Support Specialist II

Summary

Promotes a recovery based approach to member care that emphasizes hope, respect, self-direction and empowerment by providing peer support, personal assistance, education on community resources and other supportive services, to aid in members’ recovery from mental illness and/or addiction disorders. Guidance and direction is provided by the Community Program Manager and the Chief Clinical Officer.

Essential Duties

• Relates own recovery process in a positive and supportive manner through coaching, role modeling and mentoring in order to establish or strengthen member’s recovery.
• Assist members in articulating personal goals for recovery and works with the member and their treatment team to determine the steps needed to achieve these goals.
• Provide support and rehabilitative services to achieve members’ goals through the use of one-to-one and group sessions on site and in the members’ residences.
• Works with member to navigate and use community resources in an effective manner.
• Transports members to and from appointments using an agency vehicle, as appropriate.
• Ensures safety of member’s living environment (personal safety, food supply, utilities and appliances working, adequacy of furnishings, and lack of fire hazards).
• Provides instruction in activities of daily living (nutrition, meal planning, shopping, and meal preparation; budgeting; home cleaning and organization; personal grooming and laundry).
• Provides information on service options at RBHA direct contracted agencies and fulfills referral requirements when indicated.
• Communicates with clinical team regarding members’ level of independent functioning and current levels of support provided.
• Coordinates with Health Home and crisis system as needed to ensure effective service delivery.
• Advocates for members, as needed, to ensure delivery of necessary services.
• Completes documentation for behavioral health record in accordance with agency and funding source requirements.
• Assist Navigators in assuring member’s medically necessary needs are met through updating ISPs, meeting regularly with assigned members and providing follow-up and outreach when indicated.
• Work in collaboration with Program Manager to implement special projects as needed.
• Ensure compliance with and support of Executive directives, Agency contracts and established policies and procedures.
• Promotes HOPE, Inc. as the premier peer support organization to the behavioral health community and prospective funding sources.
• Performs other related duties in accordance with agency growth, departments, and changes.

• At least 21 years of age
• High School/GED + 2 years’ behavioral health experience or
• AA or Bachelor’s degree in a behavioral health field
• Must have first- hand knowledge of a behavioral health condition or substance abuse issue, having received treatment or medication personally OR identify as a family member of someone in recovery
• Worked at HOPE Inc. as a certified Peer Support Specialist for at least one year.
• Demonstrate strong leadership and organizational skills
• Ability to implement organization-wide activities (setting objectives, developing strategies, developing policies and procedures for programming, and organizing the functions necessary to accomplish the activities)
• Valid Arizona Driver’s license, Driver’s license is an essential requirement for performing duties for this position with a Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years.
• Current 1st Aid and CPR certification
• Proof of TB within the last year
• Fingerprint Clearance, if required by program