We are seeking an experienced Pennsylvania Workers’ Compensation Billing Specialist to manage billing and accounts receivable for our Pennsylvania Workers’ Compensation claims. This is not a general medical billing position — the ideal candidate will have direct experience with Pennsylvania Workers’ Compensation billing, collections, and claim follow-up and understand the unique requirements involved in obtaining reimbursement from Workers’ Compensation carriers and third-party administrators.
This position is responsible for the A/R lifecycle, including claim payment and denial review, carrier follow-up, underpayment identification, appeals, and resolution of outstanding balances.
We are looking for someone who is persistent, organized, comfortable working difficult claims, and understands that a claim is not resolved simply because a bill was submitted.
Key Responsibilities
Manage billing and accounts receivable for Pennsylvania Workers’ Compensation claims
Perform consistent follow-up on outstanding, unpaid, and underpaid Workers’ Compensation claims
Communicate directly with insurance carriers, third-party administrators (TPAs), adjusters, nurse case managers, and other claim representatives to resolve outstanding balances
Review payments and remittance documentation for accuracy and identify inappropriate reductions, denials, and underpayments
Research and resolve denied or rejected bills, including issues related to claim information, authorization, compensability, documentation, coding, and billing requirements
Prepare and submit reconsiderations, appeals, corrected bills, and supporting documentation when appropriate
Identify discrepancies between billed charges, expected reimbursement, and actual payments
Maintain accurate and detailed account notes documenting all collection activity and follow-up
Work Workers’ Compensation aging reports systematically and prioritize accounts requiring immediate action
Obtain and verify necessary claim information, including carrier/TPA, adjuster information, claim numbers, dates of injury, and authorization information
Identify recurring denial and payment trends and escalate systemic issues to management
Collaborate with coding, authorization, clinical, and front-end teams to resolve issues affecting reimbursement
Maintain consistent account follow-up and meet established productivity and A/R performance expectations
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