People & Culture Manager

Talent Management:

• Develop and implement recruitment strategies to attract top hospitality talent for leadership and hourly positions across all departments, as needed.


• Oversee onboarding programs to ensure new hires are integrated seamlessly.

Associate Relations & Engagement:

• Foster a positive, inclusive, and productive, issue-free work environment.


• Serve as a credible, visible and trusted advisor to managers and associates on HR matters.


• Timely address and resolve associate concerns, ensuring compliance with company policies.


• Organize associate engagement and recognition programs in alignment with Crescent’s associate recognition and communication initiatives.

Training & Development:

• Facilitate training programs to enhance associate job skills and guest service focus and delivery.


• Oversee leadership development and succession planning efforts.


• Ensure timely and comprehensive compliance training all associates.

Compensation & Benefits:

• Manage payroll processes in collaboration with Finance to ensure accuracy and compliance.


• Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.


• Monitor industry trends to ensure competitive compensation structures.

Compliance & Risk Management:

• Ensure compliance with federal, state, and local labor laws.


• Maintain up-to-date associate records and HR documentation.


• Lead workplace investigations and implement corrective actions as needed.


• Oversee workplace safety programs and support risk mitigation strategies.

What we are looking for:

• 2+ years of Human Resources leadership experience, preferably in hospitality.


• Bachelor's degree in Human Resources strongly preferred.


• Proven advanced knowledge of employment laws.


• Strong recruitment and talent management skills.


• Proven experience with UKG/UltiPro systems and payroll processing.


• Strong employee relations experience.


• Ability to handle complex associate issues with the upmost professionalism.


• Excellent interpersonal, communication, and problem-solving skills.


• Ability to work in a fast-paced hospitality environment.