You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 116-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.
Core Responsibilities
Employee Relations Intake & Triage
Leader Support & Enablement
Employee Experience & Organizational Health
Talent Management Processes
What will you be doing in your role?
Employee Relations Intake & Triage
Receive, assess, document, and triage employee concerns and workplace issues, serving as the primary point of contact for routine employee relations matters
Provide guidance to staff and leadership on People Team policies, practices, and employee resources
Ensure timely escalation of complex, sensitive, or high-risk issues to the People Team Director as appropriate
Support documentation and follow-through on corrective action and resolution plans
Maintain accurate and confidential records related to employee relations matters
Monitor trends in employee concerns and identify opportunities for proactive intervention
Leader Support & Enablement
Partner with leaders to navigate employee challenges, performance concerns, organizational change, and team dynamics in alignment with agency philosophy and practices
Develop and maintain leader resources, tools, templates, and guidance that promote consistent and effective people management across the organization
Support the design, coordination, and facilitation of New Leader Orientation
Monitor leadership support needs and recommend improvements to strengthen manager capability, confidence, and effectiveness
Employee Experience & Organizational Health
Gather and analyze employee feedback through surveys, exit conversations and stay interviews, and other feedback channels
Monitor organizational health indicators and identify emerging risks, trends, and retention concerns
Partner with leaders to develop action plans based on employee feedback and engagement data
Design & implement employee experience initiatives that strengthen culture, boost engagement, and drive retention
Identify opportunities to improve communication, connection, and employee satisfaction
Provide recommendations to the People Team Director regarding organizational health and retention strategies
Talent Management Processes
Coordinate and support the administration of annual performance reviews and other talent assessment processes
Provide guidance to leaders and employees on performance management expectations, tools, and best practices
Assist with employee development planning and career growth initiatives, providing recommendations for high-potential staff development and retention
Support calibration discussions and other processes that promote consistent performance expectations and evaluations across the organization
Monitor participation and completion of talent management activities and recommend process improvements as needed
Are you the next People & Culture Partner to join CCFW?
Required:
Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or related field
3 or more years of progressive human resources experience
Experience addressing routine employee relations matters, including employee concerns, conflict resolution, and corrective action processes
Working knowledge of federal and Texas employment law
Ability to exercise sound judgment, maintain confidentiality, and handle sensitive employee matters with professionalism
Preferred:
SHRM-CP, PHR, or equivalent HR certification
Prior people leadership experience, including employee coaching & performance management
This role requires on-site presence at our Fort Worth, TX office 5 days/week
Here's the Good Stuff...
Full-Time, exempt position starting at a salary of $65,000. Pay is determined by relevant experience, work history, education and internal equities.
Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
Health Savings Account- CCFW contributes $110 per month.
100% Company paid Long Term Disability
100% Company paid Basic Life and AD&D Insurance
16 paid Holidays (including being closed Christmas Eve through New Years Day)
Tiered PTO Accrual by tenure:
Vacation Time- 100 hours in your first year.
Sick Time- 48 hours in your first year.
403(b) with employer match from day one- up to 6%
3 weeks paid parental/critical illness leave
Employee Assistance Program
CCFW Participates in the Public Service Loan Forgiveness program (PSLF)
Mentorship Program
Wellness Program
Financial Coaching
I'm in...next steps. We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: www.catholiccharitiesfortworth.org. Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact!
Due to the volume of responses, only qualified parties will be contacted. No phone calls, please.Catholic Charities Fort Worth is an equal-opportunity employer.
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