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QSIC is an Audio + AI company redefining what in-store means for retailers and brands worldwide. We use intelligent audio to drive real, measurable commercial outcomes — and we move fast. We're building something genuinely new, and the people behind it matter enormously to us.
We're now looking for our second People hire. Not a number. Not a backfill. A pivotal role that shapes what QSIC feels like to work at as we scale.
You'll be the on-the-ground HR presence for our US teams — a trusted partner to senior leaders, a hands-on operator, and a builder of the infrastructure that makes QSIC a great place to work.
Reporting to the Head of People located in Australia, you'll own the full employee experience for your client groups: from that first conversation with a candidate, through onboarding, performance, development and everything in between.
This is not a role where you maintain what already exists. Most of what you'll build doesn't exist yet.
You'll own:
Business Partnership
Day-to-day HR partner to senior US leaders — coaching, guidance, and the honest conversations that matter
Support on performance, employee relations, and workforce planning
Translate global people strategy into local action, with real judgment and context
Talent and Recruitment
End-to-end recruitment for your US client groups — briefing, sourcing, assessing, closing
Partner with hiring managers to find and land the right people, not just the available ones
Help build an employer brand that makes talented people want to work here
People Operations
Own US benefits administration: health, dental, vision, 401(k), leave programs, vendor relationships, renewals, and compliance
Handle the day-to-day that keeps things running: contracts, onboarding, offboarding, employment verifications, PEO administration
Programs and Projects
Design and deliver onboarding and offboarding experiences people actually remember positively
Partner on global cyclical programs: compensation reviews, engagement surveys, performance cycles
Turn informal processes into something consistent, scalable, and useful
Support new market expansion from a people and operations perspective
You'll bring:
Around 5 years of HR generalist or HRBP experience — ideally a mix of operational HR and business partnering
Real experience building HR processes from scratch in a scaling or start-up environment
Solid knowledge of US employment law and benefits administration (health plans, 401(k), leave compliance)
A track record running full-cycle recruitment across different functions
Confidence as a trusted advisor to senior leaders — you say what needs to be said, clearly and respectfully
Comfort with ambiguity, and genuine energy for a role with real ownership
Bonus points for:
Experience in a global, distributed company
Familiarity with HRIS platforms and people data
Who we are:
We live by four values:
Honesty First: Frank, direct, respectful, and fair. We choose honesty over getting it perfect.
Invent Solutions: We see a problem and solve it. No dwelling, no excuses.
Laugh and Learn: Genuine curiosity, never taking ourselves too seriously.
One Team: Diverse people, one direction. That's what makes us great.
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