People Business Partner - Product & Technology

What are we building? 

Hard Rock Digital is on a mission to become the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

What’s the position?

The People Business Partner – Product & Technology is a key member of the People Team, responsible for supporting our Product & Technology team. This role is ideal for someone who thrives in a fast-paced, dynamic environment and is excited to build strong relationships across the business to drive engagement, support performance, and shape a positive workplace culture.

This role balances strategic partnership with hands-on HR execution and provides full-spectrum support across employee relations, talent planning, performance coaching, compliance, and HR administration.

Hybrid Schedule: This position requires in-office work on Tuesdays and Thursdays at our Austin, TX location from 9:00 AM to 5:30 PM, with remote flexibility on other days unless business needs require your attendance in the office on additional days.

You will be responsible for:

• Serving as a strategic advisor to operational leaders, aligning people strategies with business objectives to drive performance, engagement, and long-term organizational success.

• Leading complex employee relations matters with sound judgment, confidentiality, and consistency, ensuring legal compliance and a balanced approach that protects both employee rights and company interests.

• Coaching and developing people leaders to enhance leadership capability, team effectiveness, and accountability through tailored guidance, performance feedback, and proactive development planning.

• Driving performance management processes from goal-setting to calibration and feedback, fostering a culture of continuous improvement and high performance across frontline and management teams.

• Developing and implementing retention and engagement strategies that are informed by data, employee insights, and business needs—ensuring a positive employee experience throughout the lifecycle.

• Interpreting and advising on employment laws and HR policies in both U.S. and Canadian jurisdictions, ensuring full compliance and mitigating risk in a highly regulated industry.

• Partnering cross-functionally with Talent Acquisition, Legal, Compliance, and other departments to ensure seamless HR support and alignment across the employee journey.

• Using people analytics and reporting tools to identify trends, assess risks, and inform data-driven decision-making that supports operational goals.

• Continuously improving HR programs and processes to increase efficiency, effectiveness, and employee satisfaction—bringing a mindset of innovation and scalability to the People Team.

What are we looking for?

We are seeking a hands-on, solutions-oriented HR professional who is passionate about people, energized by operational excellence, and driven to make a meaningful impact.

Required and Preferred Experience:

• 5+ years of progressive HR experience, preferably supporting operations or front-line employee groups

• Strong knowledge of employment law in both the U.S. and Canada

• Experience managing complex employee relations cases with a fair, thoughtful, and balanced approach

• Comfort with ambiguity and change; capable of working at both the strategic and tactical levels

• Excellent interpersonal, communication, and relationship-building skills

• Highly organized with the ability to manage multiple priorities in a fast-paced environment

• Proficient in HR systems (e.g., HiBob, ADP, etc.) and Microsoft Office Suite

• Passion for gaming, entertainment, or hospitality is a plus!

What’s in it for you?

We offer our employees more than just competitive compensation. Our team benefits includes:

• Competitive compensation and comprehensive benefits

• Hybrid work schedule (Austin, TX) – in-office on Tuesdays and Thursdays (9:00 AM – 5:30 PM)

• A chance to shape a high-growth HR function in a thriving digital startup environment

• The backing of a globally recognized, iconic brand

• A workplace that celebrates individuality, encourages innovation, and values authentic connection

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).