The People Operations Associate supports a variety of cross-functional projects and procedures, which may include operational tasks related to the employee lifecycle and experience and initiatives to enhance and improve our internal workflows. This role will play an integral role in enhancing our HRIS capabilities, managing data integrity, and creating more efficient workflows across the organization.
Essential Key Responsibilities
Manage and optimize existing systems and build powerful automated workflows that scale
Drive data-informed decisions by developing insightful people analytics and reports that helpleadership understand our people metrics
Design and document standardized processes that bring consistency and efficiency to our People operations
Create and deliver ad-hoc reports and analysis as requested by the People Team and other internalstakeholders
Assist the Director, People Operations with partnering with business leaders and People Business
Partners to proactively surface issues and identify solutions
Design and deliver clear, visually compelling reports and dashboards that communicate insights to senior leaders and key decision makers
Monitor incoming Workday Help cases for people related inquires while ensuring SLAs are met and open items are addressed
Essential Skills and/or Certifications
- Bachelor's degree required with 2-5 years of relevant experience
Experience working in a global organization
Strong written and verbal communication skills
A natural inclination to spot inefficiencies and create scalable solutions
Meticulous attention to detail, especially when it comes to HR data accuracy and compliance
Experience using Workday or similar HRIS/HCM as the platform to pull reporting, create dashboards, process employee changes, etc. required
Proficiency in Microsoft Office Suite skills
Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues, and mentors as well as widen and broaden your competencies through structural courses and programs
Where applicable, fluency in English and languages relevant to the working market
Physical Requirements
Ability to sit, speak and operate telephone and/or computer for long periods of time
Ability to handle pressure, stressful conditions, and conflict resolution
Ability to work day, evening and/or weekend hours as needed
Ability to travel by any form of transportation
Regular attendance in the office
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