People Operations Coordinator

GumGum is the contextual-first technology leader transforming digital advertising with AI-powered, non-invasive data and media solutions. We champion effective advertising that uplifts and respects consumers. Our proprietary Contextual, Attention, and Creative solutions create the perfect match between a brand and a consumer in the right moment and mindset. Founded in 2008, GumGum is headquartered in Santa Monica, California, and operates in 19+ markets.

To be a part of this next phase of digital advertising that prioritizes data privacy, please visit www.gumgum.com/careers

The People Operations Coordinator is an entry-level role designed to support business-critical processes within GumGum’s People (HR) team. This position acts as the first point of contact for employees and assists with the operations function, including HRIS administration, reporting, and the full employee lifecycle.

This role is an excellent opportunity for a detail-oriented individual looking to start their career in Human Resources, contributing to data integrity and the scaling of our people strategy.

Note: GumGum fosters a flexible work environment, offering GumGummers the ability to work either in-office or remotely/from home. However, for occasional in-person collaboration, we kindly ask that this position be located within a 'commutable' distance to our office.

What You'll Achieve

• HRIS (ADP & ChartHop), Reporting & Data Management
  
  
  
  • Process employee data changes in ADP HRIS and ChartHop Workforce Management systems, ensuring accuracy and compliance
  
  
  • Support the team in researching and resolving basic data discrepancies
  
  
  • Participate in regular data audits to ensure systems and processes are accurate
  
  
  • Maintain accurate people data in digital employee files for lifecycle changes (new hires, transfers, promotions, and separations)
  
  
  • Coordinate as necessary with partner teams, Finance and Payroll, to answer any data questions or provide support
  
  
  
  
  
  
  • cesses (onboarding, promotions/role changes, and offboarding)
  
  
  • Assist with new hire file creation, including I-9 form maintenance and collecting new hire paperwork
  
  
  • Help track workflows related to employee changes
  
  
  
  


• People Operations, Employee Change and Onboarding Support
  
  
  
  
  • Serve as the main point of contact for employee inquiries, monitoring the People Services inbox to resolve matters in a timely and empathetic manner
  
  
  • Complete employment verification requests with confidentiality.
  
  
  • Assist in updating PeopleOps-related forms, templates, and user guides
  
  
  • Prepare basic correspondence, such as letters and memos, as requested
  
  
  • Prepare documents and manage employee files as appropriate
  
  
  • Support full-time employee lifecycle process
  
  
  • Assist with new hire file creation
  
  
  • Help track workflows related to employee changes
  
  
  • Provide backup to Talent Acquisition team when needed
  
  
  
  

Skills You'll Bring

• 0–2 years of experience in an administrative or office support role (internship experience in HR is a plus)


• Interest in Human Resources and People Operations


• Detail-Oriented: Extreme attention to detail and strong organizational skills are a must


• Communication: Strong verbal and written communication skills with the ability to interact professionally at all levels


• Tech-Savvy: Proficiency in Google Applications (Sheets, Slides, Docs) is highly preferred; familiarity with HRIS systems (like ADP or ChartHop) is a bonus


• Resourceful: Able to follow instructions, ask questions when needed, and research potential solutions


• Service Mindset: Possesses a client service approach and a strong sense of accountability

What We Offer

At GumGum, competitive base pay is a part of a total rewards package which also includes benefits, an emphasis on recognition, development, and wellness. The reasonable estimated base pay range for this role is from $57,000 - $65,000 annually.  The actual amount may be higher or lower. Individual compensation will vary based on factors including, but not limited to, relevant qualifications, work location, and labor market conditions.

The total rewards package offered also includes an employer-matched 401(k) retirement plan. Your recruiter can share more specifics during the hiring process. Learn more about our U.S. benefits & perks package at gumgum.com/benefits.

Awards

• Shortlisted for Marketing Technology Company of the Year for the 2023 Mumbrella Awards


• 2024 Winner of 7 BuiltIn Awards on a national, regional, and remote scale - including Remote Best Places to Work at #25 and Best Midsize Places to Work in Los Angeles, CA at #9


• Ad Exchanger Programmatic Power Player 2022 and 2021


• CTO  Hero Award of OTT.X 2023


• Digiday Media Awards Europe finalist 2022 and 2021


• Finalist for the 2023 AdExchanger Awards Best Video Technology For Media Suppliers


• Gold Award at the IAB Mixx Awards in Belgium in the “Best Use of Advertising Technology” category


• The Drum Award Digital Advertising: Game-changing Technology for Domino's case study

GumGum is proud to be an equal opportunity employer. At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. 

Learn more about our DEIB programming at gumgum.com/deib

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