People Operations Specialist

FronteraCare delivers life-changing autism services to children and families across New Mexico and Colorado. We provide high quality diagnostic evaluations and ABA  therapy, partnering closely with parents, grandparents, foster parents, and other caregivers to create individualized care plans rooted in each child's unique strengths, needs, and family context.

Our clinicians are committed to evidence-based, compassionate care that helps children with autism thrive. We believe the best outcomes are when families are at the heart of the treatment. By combining clinical expertise with family insights, we help children build skills, gain confidence, and thrive.

Our Mission
Our mission is to expand access to exceptional diagnostic and behavioral healthcare for every child, no matter where they live or their circumstances.

Position Summary

The People Operations Specialist reports to the Senior People Operations Manager, supports day-to-day HR operations for a growing ABA and technology organization and ensures accurate, timely, and compliant administration of core people processes. This role manages employee onboarding and offboarding, HRIS data integrity and reporting (Rippling), benefits administration, Colorado and New Mexico compliance requirements, workers’ compensation coordination, and payroll/timekeeping support.

This position serves as a primary point of contact for employees and leaders, delivering responsive, employee-focused support while helping maintain efficient and compliant people operations across clinical and operational teams.

Key Responsibilities

Employee Lifecycle & HR Operations

• Coordinate end-to-end employee lifecycle processes including onboarding, status changes, leave administration, and offboarding


• Partner with Recruiting, Clinical Leadership, and Training teams to ensure smooth new hire onboarding and orientation


• Prepare and process job changes, compensation updates, and employment status changes


• Support separation processes including terminations and final pay compliance

HRIS & Data Management

• Maintain accurate employee records, workflows, and documentation in Rippling (HRIS)


• Run and analyze HR reports and workforce metrics (headcount, turnover, attendance, PTO, credential tracking)


• Audit HR data regularly to ensure accuracy and compliance


• Support system configuration and process improvements

Benefits & Leave Administration

• Administer benefits enrollments, qualifying life event changes, and open enrollment processes


• Serve as liaison with benefit carriers and brokers


• Support FMLA Tracking and Colorado FAMLI leave tracking and coordination with other leave programs


• Administer paid sick leave and state/local leave requirements


• Assist with ACA tracking and reporting

Payroll & Timekeeping Support

• Support payroll processing activities including timekeeping audits and corrections


• Review time and attendance records for accuracy and policy compliance


• Partner with Payroll on pay adjustments, reimbursements, and earnings codes


• Assist with multi-rate and clinical pay structure tracking

Compliance & Risk Management

• Ensure completion and tracking of required compliance documentation (I-9, background checks, new hire reporting)


• Coordinate background screening and re-screening requirements for clinical staff


• Manage workers’ compensation claims and related documentation


• Support HR and payroll audits


• Help maintain compliance with Colorado, New Mexico and federal wage and hour requirements


• Support job description and wage band documentation aligned with pay transparency practices

Employee & Manager Support

• Respond to employee inquiries regarding pay, benefits, policies, and systems


• Support performance process administration and documentation tracking


• Provide Tier 1 employee and manager HR support and guidance


• Escalate employee relations matters as appropriate
  
  

Qualifications

Education & Experience

• Associate or Bachelor’s degree in HR, Business, or related field preferred


• 2+ years of HR coordination, people operations, or HR support experience


• Experience working in an organization with 100+ employees preferred


• Experience supporting multi-site or healthcare/clinical organizations preferred


• Experience with HRIS platforms required (Rippling strongly preferred)

Knowledge & Skills

• Working knowledge of onboarding, benefits, leave, and HR compliance processes


• Familiarity with New Mexico and Colorado employment requirements (paid sick leave, FMLA, FAMLI, wage & hour basics)


• Experience supporting payroll and timekeeping administration


• Understanding of ACA and workers’ compensation processes


• Strong data accuracy and reporting skills


• Highly organized with strong follow-through


• Clear written and verbal communication skills


• Ability to handle sensitive and confidential information with discretion


• Process-improvement mindset with strong customer service approach

Why Join Us
At Frontera Care, you will be part of a mission-driven, supportive team making a real difference for children and families. We provide the tools, resources, collaboration you need to focus on what matters most: delivering high-quality, family-centered care. If you are passionate about helping children with autism, and want to grow your career while transforming access to care, accessible healthcare, we would love to welcome you to our team.