People Plan Administrator

The CHA will begin reviewing applications and interviewing immediately upon submission. Once an individual has been hired for this role, this posting will be closed. This posting will be open for submissions no later than January 30th, 2026.

Position Description 

The People Plan Administrator provides overall leadership, coordination, and accountability for the execution of the People Plan under the One Westside Choice Neighborhoods Implementation (CNI) Grant. This position is responsible for ensuring that all People Plan strategies, including education, workforce development, family support, resident engagement, resident relocation and mobility counseling, and supportive services, are implemented effectively, in compliance with HUD requirements, and aligned with approved grant commitments.

The People Plan Administrator leads the People Plan component of the CNI, serving as the primary point of contact for HUD and organizations providing leveraged commitments. This role works closely with the One Westside Project Director, CHA leadership, CNI Housing and Neighborhood Implementation Entities, internal program managers, and external partners to track outcomes, monitor performance, manage leverage, and ensure successful delivery of People Plan goals.

Essential Duties and Responsibilities

The statements contained herein reflect general details to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned including work in other functional areas to cover absences or relieve others, to equalize peak work periods or otherwise balance the workload.

1. Provides strategic leadership and oversight for all components of the CNI People Plan, ensuring timely, effective, and compliant implementation across education, workforce, family support, and resident engagement strategies.


2. Directly supervises People Plan program staff, including Family Support, Employment, and Education, ensuring alignment, coordination, and integrated service delivery.


3. Works closely with the One Westside Project Director to advance People Plan priorities, address implementation challenges, and support overall CNI goals.


4. Serves as CHA’s primary point of contact with the HUD on all People Plan–related matters.


5. Serves as a primary liaison with community-based organizations, educational and workforce partners, service providers and other entities providing leveraged commitments under the CNI Grant.


6. Coordinates People Plan–related activities with the CNI Housing Implementation Entity, Neighborhood Implementation Entity, and Relocation Entity to ensure alignment and integration across all components of CNI.


7. Ensures compliance with HUD CNI requirements, including performance benchmarks, grant conditions, and reporting standards.


8. Leads preparation and submission of HUD-required quarterly and annual reports, performance narratives, and People Plan outcome documentation.


9. Tracks, documents, and verifies leverage commitments and outcomes to ensure compliance with HUD-approved leverage agreements and partner obligations.


10. Monitors People Plan performance metrics and outcomes, working collaboratively with the Program Analyst to ensure data accuracy, integrity, and readiness for HUD review, and using data to guide program improvements.


11. Ensures meaningful resident engagement is integrated throughout People Plan implementation, supports People Plan–related meetings and partner convenings.


12. Maintains accurate, confidential records related to resident participation, referrals, and education outcomes, in accordance with CHA policies and data privacy standards.


13. Exhibits and encourages behaviors that uphold CHA’s core values.


14. Keeps abreast of HUD, federal, state, and local rules and regulations impacting assigned programs and makes recommendations to the Project Director.


15. Establishes and maintains effective working relationships with the CHA Board, employees, residents, participants, landlords (as applicable), contractors, as well as city, state, and federal officials and works harmoniously with community stakeholders.


16. Attends and/or participates in various meetings related to the CHA as required.


17. Reports consistently to assigned work location(s) in accordance with established work schedule, and must be reliable.


18. Provides outstanding customer service by responding to phone calls, emails, and written correspondence in a timely, efficient, and appropriate manner.


19. Performs other duties as directed.

Required Knowledge, Skills and Abilities

1. Ability to establish expert-level understanding of CNI Grant and People Plan design and execution.


2. Ability to establish expert-level understanding of HUD reporting, compliance, and performance management requirements.


3. Demonstrated leadership and supervisory experience in complex, multi-partner initiatives.


4. Ability to manage leveraged commitments and work effectively with external partners.


5. Strong interpersonal, facilitation, and relationship-building skills; ability to work collaboratively with multiple partners.


6. Strong written and verbal communication skills for reporting and documentation.


7. Ability to organize, track, and analyze data related to family participation and outcomes.


8. Strong organizational and time management skills with the ability to manage multiple cases and priorities.


9. Ability to work independently and collaboratively, using sound judgment in decision-making.


10. Knowledge of community resources and experience connecting families to services.


11. Proficiency in Microsoft Office applications and the ability to learn new data systems.


12. Ability to understand and apply HUD, federal, state, and local rules related to CNI.


13. Bilingual in English/Spanish is desirable.

Minimum Education, Training, and/or Experience

1. A high school diploma/GED is required and graduation from an accredited college or university is preferred.


2. Three to five years of experience in family support, case management, social services, or community-based programming, including supervisory or lead experience, preferred.


3. Any equivalent combination of education, training, and experience, which, in the sole determination of the Project Director, provides the required knowledge and abilities, may be considered sufficient.

Physical/Mental Requirements

1. Level of manual dexterity sufficient to allow for operation of office equipment.


2. Ability to move, handle, or lift small objects in the workplace.

Special Requirements

1. Must possess a valid driver's license, have reliable transportation and be insurable under CHA’s automobile insurance if required to drive an automobile by CHA.


2. Criminal background checks and drug screening will be performed.


3. Demonstrated proficiency at Microsoft Word, Excel, and other software applications.

The CHA does not unlawfully discriminate in hiring or in any of the terms or conditions of employment because of an individual’s race, age, religion, gender, pregnancy or conditions related to pregnancy, national origin, creed, color, military service or veteran status, disability, genetic information, sexual orientation, gender identity, gender expression, or any other characteristic that is protected by applicable local, state, or federal law.