People Services Coordinator

 WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential. 

**  The People Services Coordinator supports the daily operations of the People & Culture Department by coordinating recruiting, onboarding, employee records administration, and related People Services processes. This role partners with hiring managers to support talent acquisition efforts, helps maintain compliance with organizational policies and employment practices, and contributes to employee engagement and retention initiatives. The position also provides administrative support across People & Culture functions while ensuring accuracy, confidentiality, and timely follow-through.

Essential Duties and Responsibilities 

· Responsible for job postings, conducting phone screens, and partnering with hiring managers on initial interview scheduling and workforce planning.

· Routinely builds talent pipelines through attendance at relevant hiring events and by establishing and maintaining community partnerships.

· Handles employment-related inquiries from applicants and refers complex and/or sensitive matters to the appropriate staff.

· Participates in New Employee Orientation and other employee onboarding activities.

· Serves as overflow and backup to the People Services Specialist for onboarding functions.

· Ensures accurate benefits reconciliation and timely submission to Accounting for payment.

· Maintains employee records by filing materials and recording changes in an accurate and timely manner.

· Develops and carries out functions related to the VOAC Employee Recognition Program.

· Participates in special projects related to evolving People & Culture initiatives to attract and retain top talent. 

· Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

· Performs other duties as assigned.

Supervisory Responsibilities

· There are no supervisory responsibilities for this position.

Position Type and Expected Hours of Work

· Full-time

· Monday – Friday 8:00am to 4:30pm with 30-minute meal break with hybrid eligibility up to 1 day per week 

Location 

2660 Larimer St

Denver, CO 80205

Pay Range:  $20.00-$30.00 per hour dependent on experience

Benefit eligibility is based on job type/status

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, and Pet Insurance

Life Insurance

Accident Insurance

Employee Assistance/Work-Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

Position will remain open until filled

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

Veterans Strongly Encouraged to Apply

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact [email protected] to begin the Interactive Process.

Competencies

· Models the core culture attributes of Volunteers of America Colorado Branch, including “AIRS” (Accountability, Integrity, Respect, and Service).

· Models and actively demonstrates Volunteers of America Colorado Branch’s three critical virtues of HHS (Humble, Hungry, and Smart [People Smart]).

· Self-motivated and self-directed

· Ability to maintain confidentiality

· Adept at problem-solving, including identifying issues and resolving problems in a timely manner

· Strong interpersonal skills

· Communicates clearly, both verbally and in writing, with employees, leadership, and groups in presentations and meetings

· Effectively reads and interprets information, presents numerical data resourcefully, and skillfully gathers and analyzes information

· Prioritizes and plans work activities to use time efficiently

· Organized, accurate, thorough, and able to monitor work for quality

· Dependable, able to follow instructions, and responsive to management direction 

Minimum Qualifications of Position

· 1 year of experience in full-cycle recruiting within a mid-sized organization

· Proficiency with Microsoft Office

Preferred Qualifications of Position

· HR Certification

· Experience with Paylocity or other HRIS systems

Knowledge and Skills

· Excellent written, oral, and interpersonal communication skills

· Excellent analytical and organizational skills

· Meticulous attention to detail

· High level of competency working with Microsoft Office suite and cloud-based applications

· Strong time-management and prioritization skills

· Experience working both independently and in a team-oriented, collaborative environment