Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Design, develop and implement key strategic initiatives to drive branch network performance.
2. Conduct in-depth analysis of performance results in order to identify branch network success, risks and opportunities.
3. Develop plans to improve productivity, improved solution delivery/participation and measurements for management reporting, partnering with senior branch leadership to identify and deliver “transfer of skill” activities to Branch teammates.
4. Act as liaison and provides input on branch network issues and opportunities to leaders across product, data, HR and technology.
5. Raises and follows up on issues identified either through analysis, escalations or teammate feedback, and may execute on behalf of the Director of Solutions Delivery
6. Responsible for assisting with content creation in partnership with enablement partners while following LRC guidelines
7. Conducts oversight of sales practices monitoring to manage market risks.
8. Plays a key role in managing complex projects or initiatives using sophisticated analytical thought to exercise judgement while identifying and communicating innovative solutions
9. Excellent interpersonal and communication skills to include strong verbal and written skills
10. Excellent meeting management and presentation skills and ability to present in large group settings both virtually and in-person
11. Self-motivated and must excel in a minimally managed, high-profile position

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's Degree or the equivalent work experience.
2. Demonstrated proficiency in project management and skill build presentation development and coaching leaders
3. At least 6 years of combined leadership and product education experience
4. 4 years understanding of performance measurement and root cause analysis
5. Knowledge and experience in retail banking to include branch and operations.
6. Demonstrated proficiency in basic computer applications such as Microsoft Office software products.

Preferred Qualifications:
1. Masters of Business Administration.
2. Experience leading large revenue-producing teams.
3. At least 7 years relevant experience in retail banking management, overseeing multiple branches within a geographic area.