We are hiring a proactive Performance Development Manager (PDM) for Fixed Operations to join our knowledgeable team at Hiring Winners in Houston, TX.
Growing your career as a Full-Time Performance Development Manager (PDM) for Fixed Operations is an incredible opportunity to develop fundamental skills.
If you are strong in project management, emotional intelligence and have the right vision for the job, then apply for the position of Performance Development Manager (PDM) for Fixed Operations at Hiring Winners today!
Performance Development Manager (PDM) for Fixed Operations
The Performance Development Manager (PDM) for Fixed Operations, under the leadership of the Director of Training, is responsible for the development to improve the skills and expertise of their Service Advisor customer handling techniques. Performance goals include successful modeling GSFSGroup proven performance process skills, resulting in increases in service revenues across assignments.
ESSENTIAL FUNCTIONS
- Model and demonstrate GSFSGroup Sales and F&I Process in the retail environment.
- Determine account needs and articulate to both assigned District Sales Manager and GSFSGroup Training & Development department.
- Create the will to grow in both seasoned and inexperienced service advisors.
- Train to and help manage specific service Menus and MPI presentations.
- Develop strong relationships with the dealership personnel and our area and regional management.
- Assist the dealership accounts in establishing performance standards for their specific operation.
- Maintain an organized schedule and calendar by assignment.
- Learn, apply and maintain legal and ethical automotive compliance.
- Learn, recall and maintain product knowledge.
- Create a 90-day development plan and communicate to resources and stakeholders.
- Understand and communicate loyalty and retention impacts between Sales, F&I, and Fixed Ops.
QUALIFICATIONS
A bachelor's degree with 5-8 years of experience in the field or in a related area or possess an equivalent combination of education and experience. 5+ years of retail automotive fixed operations experience required, combination of fixed and variable preferred. Expect daily use of SalesForce, Excel, Outlook, PowerPoint, and Word, as well as general computer skills.
Sales or travel Industry experience preferred.
- Extensive knowledge of retail automobile dealership operation.
- Retail sales experience in the automotive industry.
- Solid organizational and communication skills.
- Experience with multiple Dealer Management Systems (DMS).
The Performance Development Manager (PDM) for Fixed Operations, under the leadership of the Director of Training, is responsible for the development to improve the skills and expertise of their Service Advisor customer handling techniques. Performance goals include successful modeling GSFSGroup proven performance process skills, resulting in increases in service revenues across assignments.
ESSENTIAL FUNCTIONS
- Model and demonstrate GSFSGroup Sales and F&I Process in the retail environment.
- Determine account needs and articulate to both assigned District Sales Manager and GSFSGroup Training & Development department.
- Create the will to grow in both seasoned and inexperienced service advisors.
- Train to and help manage specific service Menus and MPI presentations.
- Develop strong relationships with the dealership personnel and our area and regional management.
- Assist the dealership accounts in establishing performance standards for their specific operation.
- Maintain an organized schedule and calendar by assignment.
- Learn, apply and maintain legal and ethical automotive compliance.
- Learn, recall and maintain product knowledge.
- Create a 90-day development plan and communicate to resources and stakeholders.
- Understand and communicate loyalty and retention impacts between Sales, F&I, and Fixed Ops.
QUALIFICATIONS
A bachelor's degree with 5-8 years of experience in the field or in a related area or possess an equivalent combination of education and experience. 5+ years of retail automotive fixed operations experience required, combination of fixed and variable preferred. Expect daily use of SalesForce, Excel, Outlook, PowerPoint, and Word, as well as general computer skills.
Sales or travel Industry experience preferred.
- Extensive knowledge of retail automobile dealership operation.
- Retail sales experience in the automotive industry.
- Solid organizational and communication skills.
- Experience with multiple Dealer Management Systems (DMS).
Please apply at: https://careers.friedkin.com/careers-home/jobs/5360?lang=en-us
Benefits of working as a Performance Development Manager (PDM) for Fixed Operations in Houston, TX:
● Company offers great benefits
● Continuous Learning Opportunities
● Competitive salary