Performance Improvement Specialist

Description

 ****Average hourly rate is $19.36 (including wage, incentives, bonuses, overtime, shift differential, etc.)**** 

Position Overview: 

As a Performance Specialist you will direct, administer, and coordinate the activities of the organization in support of the policies, goals, and objectives established by the agency Board of Directors. Performs the following duties directly or through subordinate managers. 

Key Responsibilities:

• Participating in QA and program improvement meetings with agency and stakeholder staff.
• Maintaining relationships with public and private service providers.
• Ensuring case files meet accreditation and contract requirements.
• Conducting internal audits, reviews, and specialized investigations.
• Analyzing departmental reports to identify trends and address issues.
• Developing and monitoring Corrective Action Plans (CAPs) collaboratively.
• Preparing timely, reader-friendly reports.
• Coordinating with agency leadership on audit-related matters.
• Attending forums, workshops, and conferences on quality improvement and contract compliance.

Qualifications:

•  High School diploma or equivalent required.

Benefits:

• Competitive salary, health benefits, 401(k) match, personal leave, paid holidays, longevity bonus, and more.

Apply: Visit www.tfifamily.org/employment to apply.

TFI Family Services is an Equal Opportunity Employer.     

Requirements

Predictive Index Assessments assist hiring managers to determine if a candidate may be a good match for the position.

Please complete a Predictive Index Assessments at the following link below:

https://assessment.predictiveindex.com/692W/ad6fc211-28b7-443c-ba34-52a4130b75ad?type=candidateba 

The PI Assessment takes 5-7 minutes to complete. There are no right or wrong answers.