Permit Clerk

Location: San Antonio, TX | Employment Type: Part-time to Full-time

Support Safe and Efficient Construction Through Permitting
Join Aoka as a Permit Clerk and play a key role in helping our municipal clients, contractors, and the public navigate permitting and construction compliance. This role focuses on administrative support, permit processing, and customer service in a fast-paced municipal environment.

Why You’ll Love This Role

• Competitive Salary: $51,400 – $57,600 annually ($25–$30/hour)
• Comprehensive Benefits: Health, Dental, and Vision Insurance (available to permanent full-time team members only)
• Retirement Plan: Up to 5% dollar-for-dollar company match
• Work-Life Balance: Unlimited Paid Time Off (PTO) — restrictions apply, and 13 paid holidays annually (available to permanent full-time team members only)
• Career Growth: Gain experience in municipal permitting, inspections, and document management

What You’ll Do

• Provide assistance to the public regarding permit applications, submission requirements, and processing procedures via phone, email, and in-person support
• Receive, review, log, and route permit applications, contractor registrations, and related documents for appropriate review
• Enter and manage permit data in VertexPlans or other applicable municipal software platforms
• Track permit review progress, coordinate inspections, and communicate status updates to applicants and internal team members
• Verify that required documents and approvals are complete prior to issuing permits or certificates of occupancy
• Maintain organized digital records, correspondence, case files, and permit documents
• Assist with invoice/payment intake, receipt tracking, and daily reconciliation in accordance with city or department procedures

Qualifications

• 2+ years of experience in permitting, administrative support, customer service, or planning in municipal government required

Work Environment

• Remote work
• Candidate must be local to the San Antonio, TX area
• Collaborative team environment supporting municipal permitting and inspection processes

About Aoka

Aoka is a third-party municipal services provider serving federal, state, and local governments with code compliance, inspections, and consulting. Our proprietary software, VertexPlans, streamlines plan reviews, inspections, and reporting—ensuring faster turnaround times and better communication for our clients.

Our Values: Continuous Improvement | Diversity of Thought | Empathy | Focus

Our Vision: Empower clients with cutting-edge technologies and certified inspectors to deliver faster, smarter, and more reliable solutions.

Apply Now to Join Our Team!

Aoka is an equal opportunity employer (EEO), providing fair employment to all applicants and employees.