Permit Technician

Reports To: Director of Community Development

Supervisory Duties: No

POSITION OVERVIEW

Performs intermediate technical work involving the management of intake and processing of building, zoning, and land use permits, including preparation and/or maintenance of permitting, zoning, and planning documents or related records, and related research. Responsible for managing the building permit and development application process under the direction of the department head. Work is performed under the limited supervision of the Director of Community Development. 

Permit Technician position duties include, but are not limited to:

• Permit Management: Preparing and assisting with the maintenance of permitting, zoning and planning applications and records, financial records. Maintains permit files, schedules permit inspections, coordinates field meetings and questions from customers ensuring proper answers for efficiency and completeness for project completion. 
• Permit System Management: Responsible for entering, verifying and checking data; processing applications and ensuring completeness and accuracy at time of first contact; processing permit fees and/or associated fees; purchasing, inventory, budget and other financial accounts. 
• Business Licensures: Verifies required and appropriate business licenses and contractor licenses; works with State agencies for updates and verifications. 
• Permit Cash Management: Serves as a cashier including receipt of payments; posts monies to appropriate accounts and reconciles accounts. Processes permit fees calculating appropriate costs, collecting fees, updating case files, receiving and processing payments, ensuring proper State fees. Files cash receipts; monitors recurring cash receipts; processes returned checks.
• Administrative: Answers telephone; greets visitors; responds to requests and complaints; forwards visitors and callers to appropriate party. Answers questions about all aspects of Community development functions, including aspects of Public Works, Utilities, Fire, and other agencies. 
• Additional Tasks: Assists as needed to accomplish a variety of reporting requirements in support of the Director of Community Development.

SUCCESS FRAMEWORK

The following list of knowledge, skills, and abilities have been identified by our team as building blocks towards efficiency and effectiveness in this position. 

• In depth knowledge of community development operations, building permit processes and aspects of zoning. 
• Knowledge of the Town of Warrenton and Fauquier County.
• Experience with OpenGov software a plus.
• Ability to effectively communicate and interact with supervisors, members of the general public, employees, Town Officials and others involved in performance of job duties; ability to assemble reports in a concise, clear and effective manner.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish working relationships with associates, other departments, board and committee members, elected officials, and the general public.
• Ability to use independent judgement and work with little direct supervision. 
• Ability to operate a computer, and other office equipment needed to perform job duties, proficiency in various software, including proficiency in Microsoft Office suite; and excellent interpersonal skills and ability to work in a team environment. 
• Operates computer, calculator, and other standard office equipment incident to maintaining records. 

EQUIPMENT & TOOLS

The following equipment/tools are commonly associated with the efficiency of the employees’ performance of the function of this job. 

• Personal computer including word processing software, printer, telephone/cellphone, calculator, copy machine, fax machine, and other associated office equipment.

PHYSICAL ABILITIES

The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job. Work requires the ability to sit, stand, walk for extended periods of time.

• Work requires the ability to complete repetitive wrist, hand, and/or fine motor movement.
• Work requires the ability to grasp, pull, push, and reach.
• Work requires the ability to climb and balance.
• Work requires the ability to talk, hear, listen, and comprehend.
• Work requires the ability to drive and/or operate mechanical equipment.
• Work requires visual acuity of 20 feet or more, visual acuity of 20 inches or less, three dimensional vision, precise hand/eye coordination, the ability to identify and distinguish colors., the ability to identify and distinguish colors.
• Must be able to lift up to 20 pounds.
• Work requires the ability to stoop, kneel, crouch, and/or crawl.

WORK ENVIRONMENT

The following are possible atmospheric conditions commonly associated with the performance of the functions of this job. 

• May occasionally be exposed to uncomfortable temperatures, humidity, noise, chemicals or gasses, contagious diseases, airborne particles or pathogens, and/or physical trauma.