Job Description - Personal Banker - Headquarters


Headquarters Branch | Batesville, AR | Full-Time


Join Our Team at The Citizens Bank


At The Citizens Bank, our mission is simple: People First. For more than 70 years, we have been committed to serving our communities, building meaningful relationships, and providing exceptional financial solutions that help our customers thrive.


We are currently seeking a Personal Banker to join our team at our Headquarters Branch in Batesville. This position is ideal for someone who enjoys helping others, delivering outstanding customer service, and building lasting relationships with customers and coworkers alike.


As a Personal Banker, you will play an important role in creating a positive banking experience for our customers. Whether assisting with everyday transactions, opening new accounts, answering questions, or identifying solutions that meet financial needs, you will help bring our People First mission to life every day.


What You'll Do



  • Deliver friendly, accurate, and efficient service to customers

  • Process a variety of financial transactions, including cash handling

  • Assist customers with deposit accounts, debit cards, and other banking services

  • Identify customer needs and recommend appropriate products and services

  • Build strong relationships through exceptional service and communication

  • Support branch operations while maintaining compliance with bank policies and procedures

  • Collaborate with team members to create a welcoming and customer-focused environment


What We're Looking For


Successful candidates will possess:



  • Strong customer service skills and a passion for helping others

  • Cash handling experience with a high level of accuracy and attention to detail

  • Excellent verbal and written communication skills

  • Proficiency with computers and the ability to learn banking systems and technology

  • Strong problem-solving abilities and professionalism

  • A positive attitude and commitment to teamwork


Why The Citizens Bank?


Founded in 1953, The Citizens Bank remains committed to being an independent community bank focused on serving the people, businesses, and communities of Arkansas. We combine personalized service with innovative banking solutions to help our customers achieve their financial goals.


We offer a comprehensive benefits package for full-time associates, including:



  • Paid time off

  • Medical, dental, and vision insurance

  • Health Savings Account (HSA)

  • Flexible Spending Accounts (FSA)

  • Life insurance

  • Competitive 401(k) plan

  • Additional voluntary benefits


If you're looking for an opportunity to grow your career with a community-focused organization that values relationships, integrity, and service, we'd love to hear from you.


Apply today and discover what it means to be part of a People First team.


The Citizens Bank is an Equal Opportunity Employer.


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