Personal Injury Case Manager Assistant

L.A. Injury Attorneys is a dynamic Burbank-based personal injury law firm seeking an experienced Case Manager Assistant for immediate consideration.
 
 Requirements: Candidate should have at least 1 year of experience in pre-litigation case management, possess a valid driver's license, and have their own transportation. Must be authorized to work in the United States on a full-time basis for any employer. Other requirements include a strong working knowledge of Microsoft Office Word, Excel, and Adobe PDF, with a typing speed of at least 65 wpm. Excellent organizational skills and time management a must. Ability to adhere to strict deadlines while multi-tasking and working in a fast-paced environment is necessary. Experience with FileVine case management program is preferred, but not required. Spanish speaker is also preferred but not required.  Our client base is mostly Spanish-speaking and you will have direct contact with clients who only speak Spanish​ on a daily basis in order to provide them with case updates. 

This position is not remote, you will be required to be in the office during regular business hours to answer calls from clients, attend to the immediate needs of the Case Manager, and greet clients.  Consistency in attendance and punctuality are required as you will have to cover for the Case Manager in case of absence.
 
Job Description:  The Case Manager Assistant will assist Case Managers with day-to-day activities, perform administrative tasks, and work in conjunction with the Case Managers to clear liability and prepare cases for settlement while providing excellent customer service to clients.

Tasks will include but are not limited to:

·         Screening new calls and intakes; communicating with clients, adjusters, and medical offices; and drafting and sending letters

·         Reporting third party claims to insurance companies as well as Medi-Cal, Medicare, and private health insurance to obtain liens.

·         Requesting and organizing medical records and billing from providers, scheduling doctor’s appointments for clients, and  
          reviewing/analyzing medical records.

·         Investigating claims by confirming facts of loss; and obtaining police reports, witness statements, photographs

 ·        Organizing physical and electronic files

Management retains the right to add to or change the duties of this position at any time. 

When applying, provide your full name, resume, contact information, and reference information. Please send resumes immediately for interviews. Salary is based on experience.