Personal Lines Account Manager

Personal Lines Account Manager - Licensed

Location: Marion, IA | Schedule: On-Site, Full-Time, Monday - Friday

Our client is looking for a Personal Lines Account Manager to join their team in their office in Marion, Iowa.  This is a great opportunity for someone with experience in Personal Lines with a customer focused attitude and growth mindset to be a part of a GREAT company!  

As a Personal Lines Account Manager you will be responsible for maintaining high account retention by providing excellent customer service which includes risk management assessments/advice, cross-selling appropriate services to existing clients, and managing daily service requests. Some additional duties may include inbound sales and claims advocacy. 

Essential Job Duties:   

• Build and maintain strong relationships with clients, both internal and external. 


• Receive, document and process all insured requests for service (changes, auto ID, quotes).  


• Round out existing account by proactively selling additional personal lines coverages or policies.    


• Initiate contact with current clients, including outbound calls, email and written correspondence to recommend and sell additional lines of coverage as appropriate. Conduct annual insurance reviews.  


• Quote, review, and sell policies to in-bound carrier callers, walk-ins, referrals, or current clients, utilizing agency and carrier guidelines.  

Education & Experience:   

• High School diploma or equivalent required; Bachelors or Associates preferred.


• P&C insurance license required.


• 3+ years of Personal Lines and/or Commercial Lines experience preferred.    

Skills & Competencies:   

• Strong organizational and time management skills  


• Ability to prioritize work load and work in fast paced environment 


• Accurate and detail-oriented    


• Strong communication skills


• Excellent problem solving skills

Benefits & Perks: 

This company is proud to offer a comprehensive and supportive benefits package designed to recognize and reward its team members:

• Paid Time Off (PTO)


• 10 Paid Holidays


• 401(k) with Company Match


• Company-paid Short-Term Disability, Long-Term Disability, and Life Insurance 


• Health insurance coverage 


• Professional Development


• Supportive team with long-term growth potential

KSI’s Talent Acquisition Team partners with companies to assist with hiring. All positions are direct-to-hire opportunities with the employer.