Personal Stylist Manager

Job Description:

WHO WE ARE:

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.

YOU WILL BE:

At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking a Personal Stylist Sales Manager to lead one of our highest-performing sellers and their team of assistants—focusing on business growth, optimization, and planning.

This is an on-site people management role that works directly with our top sellers and their assistants to help their team operate with intention, insight, and efficiency. The Personal Stylist Sales Manager brings a sharp commercial lens, strong analytical thinking, and a collaborative mindset to help amplify the seller’s impact on one of our most important client segments.

WHAT YOU WILL DO:

• Lead, coach, and motivate a top-performing seller and assistants, fostering a high-performance culture rooted in client service, accountability, and results
• Serve as a strategic business partner to the Personal Stylist, owning sales execution and working collaboratively to achieve and exceed sales targets
• Drive revenue growth through targeted selling strategies, individual performance development plans, and consistent goal setting with the team
• Monitor and analyze weekly selling performance, category mix, and key business drivers to identify trends and inform real-time sales strategy adjustments
• Conduct regular coaching sessions, sales floor presence, and team performance reviews to elevate productivity and selling skills
• Support forecasting, goal setting, and event planning with clear, data-driver insights and sales-focused recommendations
• Partner cross-functionally with store leadership, merchant teams, and corporate functions (e.g., planning, inventory, client development) to ensure optimal sales execution and client experience.
• Cultivate and nurture strong client relationships by actively engaging with the client book
• Track and report on KPIs including client retention, acquisition, reactivation, and team productivity, using insights to drive coaching and performance interventions
• Provide actionable reporting tools and dashboards to enable informed, real-time decisions at both team and individual levels
• Stay current on competitive landscape, luxury client trends, and seasonal shifts to proactively align selling strategies and client engagement
• Maintain the highest standards of discretion, professionalism, and alignment with Saks Global and Neiman Marcus brand values
• Ad hoc responsibilities as needed

WHAT YOU WILL BRING:

• 3–5 years of experience in luxury retail, business strategy, planning, or sales operations—preferably within a high-performing, client-centric environment
• Deep understanding of luxury service standards and the business of clienteling
• Strong analytical skills with a proven ability to translate data into insights and action
• Proficient in Excel and retail reporting tools
• Highly organized, self-directed, and comfortable in a fast-paced, evolving environment
• Strong communication and partnership-building skills, with a collaborative and solution-oriented mindset
• Discreet and professional with the ability to support elite sellers and clients

YOUR LIFE AND CAREER AT NEIMAN MARCUS:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.