Growth Mindset: Actively looking to grow their clientele and provide evidence in support of growth.
Professionalism: Maintain a high level of professionalism in all aspects of their role and maintain a standard of emotional intelligence. All interactions with fellow staff, clients, and members should be of the highest respect and quality, professional appearance will always be maintained, maintenance of certifications and continual education requirements are expected.
Teamwork: Ability to work as a member of a larger team and actively refer to other trainers or exercise specialist, support one another, and work together towards organizational goals.
Entrepreneurship: Look for ways to innovate, drive engagement, meet organizational goals, and have a measurable impact on our success. Maintain a sense of ownership over the services provided, independently run their own schedule, etc. all while ensuring all other Hancock Health policies, rules and guidelines are abided by.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Creates personalized exercise prescription based on health and fitness assessments and guidelines established by ACSM and the facility.
Performs personal training sessions with members, achieving monthly session targets, as established by the facility.
Maintains records of current and former personal training clients (including attendance, payment, workouts).
Follows established procedures when equipment is found to be malfunctioning in an effort to return it to operational status within 24 hours, including posting appropriate status signage, notifying the Fitness Manager or maintenance personnel, and recording the problem in the equipment log binder.
Remains knowledgeable and proficient in all facility rules, regulations, and policies and enforces when applicable.
Teaches educational classes and group exercise classes as needed.
Maintains current information on all center programs, services, and activities, and promotes them regularly.
Displays competency in the operation of the facility’s computer hardware and software systems.
Responds to all emergency situations according to facility policy and procedures.
Greets members and guests by name and with a smile and always delivers world-class customer service.
Refers clients to other facility and hospital services as appropriate/needed.
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