We are seeking a highly motivated, responsible  animal care team member with excellent customer service skills to work with our stellar veterinary and boarding teams. Responsibilities include animal care and treatment, customer service, hospital and facility cleanliness.

The pet care technician operates under the supervision of the Boarding Supervisor, and Practice Manager.

PRIMARY JOB RESPONSIBILITIES:

• Uphold and model the NPAH mission statement at all times.
• Observe animal appearance and activity for general physical condition, obvious signs of illness, disease and discontent.
• Handle animals as required and restrain animals as needed for baths and nail trims.
• Walk boarded dogs several times a day to provide exercise and time for elimination of bowels and bladder.
• Bathe, groom and provide tender loving care to boarded pets.
• Provide care for animals housed/visiting the Hospital as required. Report signs of illness, disease, injury or unusual activity to animal health technicians/veterinarians.
• Apply knowledge of normal food and watering requirements of animals. As required, provide special food and liquids.
• Monitor the boarding phone and take reservations. Properly educate clients on what vaccinations are needed for boarding in our facility.
• Prepare paperwork for scheduled boarding pets. 
• Check in, check out and invoice boarding pets in Cornerstone as required. Ensure that animals are clean and smell fresh prior to discharge.
• Ensure that cages and animals are properly identified with cage cards and that personal property (toys, treats, blankets, leashes) are stored in the proper area and identified.
• Clean, disinfect and maintain kennels, cages, runs and stalls as often as is necessary to ensure no cages or kennels are soiled and odors are not apparent. Perform general cleaning in other areas of the hospital to control the spread of disease. Wash water and food bowls thoroughly.
• Launder and dry towels, blankets and hospital laundry. 
• Patrol hospital grounds daily, picking up any trash and stool material. Empty trash.
• Bathe and dry animals when requested. As required, perform pedicures.
• Record required information on cage cards regarding eliminations, food intake and medications given.
• As needed, assist the receptionists, technicians, veterinarians and hospital managers with patient care and cleanliness. 
• Work well with all employees and ensure that your actions support boarding, the hospital, the doctors and the practice philosophy.
• Perform other duties as assigned.

Physical Effort: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. 

• Frequently required to bend, stand, stoop, walk, sit, communicate, and listen, frequently working in a bent position. 
• Frequently use hands to manipulate, handle, or feel; will reach with hands and arms. 
• Use strength or agility in capturing and restraining stronger, more active animals. 
• Frequently lift and/or move up to 50 pounds. 

Occasionally handle dogs weighing up to and over 150 lbs. Assistance will be provided when working with larger animals. 

WORK ENVIRONMENT

While performing the duties of this job, the employee is exposed to hazards associated with aggressive patients; hazards associated with infected animals and controlled substances; exposure to unpleasant odors and noises; exposure to bites, scratches and animal wastes; possible exposure to contagious diseases. 

Work is normally performed inside; some outside work is required. 

Follow federal and state animal health laws and regulations including OSHA and DEA.