PFC Cashier & Cook

General: The Cashier/Cook is responsible for providing excellent service and create a warm and inviting atmosphere. Pechanga Fried Chicken is open seven days a week for breakfast, lunch and dinner. This position requires the individual to have great attendance and be flexible to work all shifts including nights, weekends, and holidays.

Pechanga Core Values: We are part of the Pechanga family. We take pride in our core values which are Pride, Passion and Professionalism. We strive to meet our Pechanga Service Guarantees: Know your Pechanga, Exceed Expectations, Pride in Appearance, Build Relationships, Acknowledge all Guests

Pechanga Service Agreement: Pechanga Fried Chicken Cashiers/Cooks are at the forefront of customer service. Positive interactions with customers ensure repeat business in the future. Welcoming an incoming customer with a friendly smile and warm greeting ensures every customer is being treated with respect. Our goal is to provide great hospitality so that each interaction is a positive impression of the company and that their business is appreciated.

Essential Duties:

• Greets guest and creates a welcome atmosphere by providing professional and exceptional customer service.
• Maintains hygiene by washing hands and sanitizing work station throughout the shift.
• Maintains detailed menu knowledge and promotes premium and highlights the differences in our premium items.
• Professionally takes guests orders and ensures accuracy and processes the payment at the front register and/or drive thru and third-party vendors (DoorDash, Postmates, etc.)
• Processes team member meals according to company cash handling procedures.
• Processes various cash handling procedures (credit cards, gift cards, cash) and policies to remain in compliance.
• Report all suspicious activity including counterfeit currency, potential theft and safety or emergency concerns to management if/when they occur.
• Prepares and maintains the EXPO station to ensure food is properly packed according to standards.
• Prepares fountain drinks according to specifications to ensure quality and presentation.
• Prepares and stocks work station with products (salsa and drink cups, ice) and sanitized utensils and turn on equipment (grill, fryer, etc.).
• Ensures the refrigerators and freezers are on and accurately maintained at the correct temperatures to ensure food is fresh.
• Follows prep chart and prepare items for the day (condiments, vegetables and meats).
• Follow food safety and cleanliness guidelines.
• Prepares labels for pans and stores them as appropriate.
• Prepares food according to standards and works quickly and efficiently.
• Maintain and sanitize the cleanliness and organization inside and outside of the restaurant (counters, grills, fryers, POS and credit card station, tables, chairs, walls, floors, dining room, sweep and mop floors inside and remove trash)
• Provides team work by helping other areas as needed (grill, fry station).
• Establish and maintain cooperative and effective working relationships with team members.
• Perform additional duties as assigned by Management.

• High school diploma or equivalent
• Minimum of one (1) year cook experience a plus.
• Must have valid driver’s license with no restrictions.
• Ability to perform basic mathematical computations.
• Able to solve problem and work calmly and effective under pressure.
• Strong self-motivation and organization skills.
• Excellent communication skills with a team player attitude.
• Teachable and flexible to changes.