Pharmacy Automation Technician

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• High school  graduate or equivalent
• Successful completion of a Florida Board of Pharmacy approved Pharmacy Technician training program

Experience / Qualifications

• Registered with the state of Florida as a Pharmacy Technician
• National Certification (PTCB) required
• Two years of Hospital or other relevant experience
• Knowledge of pharmacy regulatory standards
• Ability to communicate effectively, teaching or training experience preferred
• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines
• Ability to handle difficult situations with critical thinking and professional composure
• Ability to understand and follow instructions
• Self-motivated and able to work independently.  Able to prioritize tasks continually
• Critical thinker: able to identify opportunities to improve safety and or efficiency.  Able to anticipate problems and correct issues proactively. 
• Excellent people skills: to work with team members of all disciplines and at various levels
• Experience in creation, implementation, and assessment of Quality Assurance/Performance Improvement initiatives

Position Summary

The Pharmacy Automation Technician is responsible for the day-to-day operations and monitoring of the hospital’s automated medication dispensing systems. The Pharmacy Automation Technician will:

• Manage the inventory of the ADM systems house-wide.  This includes monitoring expiration dates, reviewing and establishing par levels, oversite of the location of medications to minimize LASA errors, revise stock based on formulary changes and application of alert stickers to ADM pockets.
• Establish and monitor daily reports to assess efficiency of ADM inventory and stocking.
• Develops, assesses, and reports on quality assurance and performance improvement activities relating to medication dispensing via the automated dispensing machines and inventory management
• Follows regulatory standards and policies regarding the dispensing, security, storage, and labeling of medications
• Monitors effectiveness of technician ADM services and related policies/procedures and recommends changes, as needed.
• Provides orientation/training on ADM use to new employees; provides updated information regarding changes in policies/procedures.
• Maintains necessary record-keeping and training documentation pertinent to areas of responsibility.
• Promotes sense of team effort together with pharmacists and technicians. Assists in identifying/researching problems and issues related to automated dispensing cabinets and pharmacy inventory.
• Remains current on standard practices through continual education
• Assists with other technician roles as scheduled or as needed
• Performs other duties as assigned

Team Member Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization.  Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Peer Support

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. 

Inspiring and Motivating Others

Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments.  Work well with others, build consensus, and ensure cooperation to complete tasks and positive workflow. 

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations.  Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments.  Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Being a Champion for Change and Innovation

Supports people in their efforts to try new things.  Thinks creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized, and logical manner.  Is adept at tailoring the message to fit the interests and needs of the audience.  Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization.

Promoting Diversity and Inclusion

Treats all people with dignity and respect.  Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics.  Challenges bias and intolerance.  Develops all-inclusive groups in the realms of social interaction and communication.  Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Physical Requirements

• Standing, sitting, walking for prolonged periods. Must be able to lift up to 20 pounds. Push/pull 40 pound cart for prolonged distances containing supplies/medications.

Threshold Requirements

• These threshold requirements are required and will be completed on a yearly basis
  • Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation
  • TB/PPD Surveillance Program
  • Maintenance of required professional licensing and/or certification(s).

This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.